Merritt Properties Capabilities Booklet

our capabilities CREATING HOMES FOR BUSINESSES

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Our PHILOSOPHY . We believe if you do the right thing, your business will prosper. Leroy Merritt, who founded our company more than five decades ago, often completed deals on a handshake and that level of trust and respect continues at our company today.

1 A UNIQUE PERSPECTIVE 5 LEASING & ASSET MANAGEMENT 7 CUSTOMER SERVICE 9 CONSTRUCTION SERVICES 11 GREEN BUILD 15 INTERIORS 19 PHILANTHROPY

Corporate Office 2066 Lord Baltimore Drive

Baltimore, MD 21244 Office 410.298.2600 Fax 410.298.9644

Virginia Office 20116 Ashbrook Place, Suite 160

Ashburn, VA 20147 Office 703.858.2725 Fax 703.858.7239

A Unique Perspective Creating Homes for Businesses. Since 1967, we have remained true to our mission: Creating Homes for Businesses. With this point of view, Merritt Properties has grown to become one of the region’s leading commercial real estate development companies.

As a creative company, we wanted a space that was cool and quirky—but also worked. With Merritt, we had a designer who listened and helped us create this environment that we think is a true reflection of our brand DNA.

KOREN RAY & DAVID BREWER chief visionary office & ceo hobo bags

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The Merritt Difference With 16 million square feet throughout Maryland and Northern Virginia, we offer the area’s largest privately held portfolio of office, flex, warehouse and retail space, and have an unmatched reputation for our commitment to our customers. As a fully integrated developer, our in-house capabilities are expansive. They include land entitlement and rezoning, site development, new construction, redevelopment, interior build-outs, leasing, property maintenance, property management, financing, accounting, marketing and LEED/green building methods and evaluation. Few firms can offer such significant internal capabilities, or the streamlining and efficiencies that come with them. We have also remained true to our conservative financial approach, which has allowed us to weather periods of economic

turbulence and emerge each time a stronger, smarter company. This means you’ll benefit from an expertise built on more than four decades of strategically developing, positioning and repositioning land in the Baltimore/Washington region. Most importantly, along with all of these significant capabilities, you’ll find we have the personality of a small company. In other words, we offer the sophistication and financial stability of a large company with the responsiveness and personal service you’d expect from a small one. It’s the ideal combination: outstanding expertise and a unique ability to see things from the customer’s perspective.

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Services

Development

Leasing & Asset Management

Property Management

Construction Services

Green Building

Commercial Interiors

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In-house Capabilities

Land Entitlement And Rezoning

Site Development

New Construction

Redevelopment

Interior Build-Outs

Leasing

Property Maintenance

Financing

Accounting

Marketing

Green Building Methods & Evaluation.

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Leasing & Asset Management Diverse Portfolio to Accommodate Any Business. After 50 years of commercial real estate development and property management, our privately held portfolio has grown to be the largest and most diverse in the Baltimore- Washington region.

We were looking for a space to foster a creative and collaborative environment needed to be an iterative technology company. From leasing to design to property maintenance, the folks at Merritt have listened and accommodated our requests.

TRACI MIGLIORISI president & ceo lotame

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With 16 million square feet and more than 70 locations, the diversity of our portfolio allows us to serve virtually every type of business. But that’s only part of the story. We also bring to the table innovative thinking and a broad range of experience. Combined, they allow us to be with you every step of the way in creating your initial space, as well as throughout the growth and development of your business. We have a long list of customers who began with us as small start-ups and have evolved into industry leaders… and we’ve been with them throughout every stage of their growth. From entrepreneurs to established companies, Merritt Properties has the expertise and portfolio to assure that your business will find a home in which it will thrive. Plus, we have the flexibility to accommodate your expanding needs as you grow. With locations throughout Maryland and Northern Virginia, we have properties near all major

commuter routes, Baltimore’s downtown business district, railways and the Port of Baltimore, as well as Fort Meade and Aberdeen Proving Ground. Our portfolio has the diversity to find a home for every business and organization, from full-scale manufacturing and distribution centers to high- tech data centers, SCIF spaces and contemporary corporate headquarters. And we’re always poised to meet your next location requirement. Collectively, our portfolio, our financial strength and our commitment to customer service assure that our customers find the right place for their businesses to call “home.”

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Customer Service A Culture of Customer First.

Our business philosophy — one that always puts the customer first — is the foundation on which Merritt has been built, and our unconventional, people-oriented style has led to our long-term success.

» » Skilled team of 45 field and seven office personnel handling all aspects of customer service

» » Customer Service team’s average tenure with Merritt is more than 11 years

» » 24-hour on-call service

» » Computer tracking of all customer requests to ensure timely response and resolution

» » Non-emergency online Customer Service Request System

» » In-house HVAC and roofing teams

» » Investment in continuing education programs for Customer Service employees, ensuring that we are able to assist customers in navigating complex issues

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More Than Standard Property Management At Merritt, we consider your business our business. With us, you get more than a space for your company. You also get a team of experienced professionals dedicated to providing personalized and flexible service. Unlike most developers today, we don’t use third- party management firms. Instead, our dedicated Customer Service team manages all of our properties and is available 24 hours a day. This way, we can guarantee that your business will always receive the high level of service that you deserve. Understanding that maintenance issues can be disruptive, we’ve invested in training and technology that allow us to respond quickly, keeping you focused on your business. While many companies promise a response within 24-48 hours, our average on-site response time is just 3 hours — with 70% of all issues resolved within the same day.

And, with a field team experienced in construction, roofing and HVAC, we are often able to resolve customer concerns directly. Because our employees are also owners of the company, every one of us is equally and uniquely committed to delivering exceptional service and building long-term customer relationships. The success of our approach speaks for itself. In a recent Customer Satisfaction Survey conducted by the nationally recognized real estate consulting firm CEL & Associates, Merritt’s customers ranked their overall satisfaction with Merritt as Outstanding.

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Construction Services From Concept to Completion. With a project portfolio of 16 million square feet, Merritt is one of the most seasoned construction services and redevelopment companies in the region. Moreover, we bring an “owner’s per- spective” to all that we do. As a result, the quality and longevity of our work in this area is unparalleled.

» » Demolition » » Site Modeling » » Site Clearing » » Excavation » » Blasting/Rock Crushing » » Geotextiles » » Sediment & Erosion Control » » Soil Stabilization » » Soil Modification » » Site Utilities » » Storm Water Management » » Wetlands Mitigation » » Brownfields Remediation

» » Deep Foundations » » Pad Construction » » Aggregate Bases

» » Retaining Walls » » Asphalt & Paving » » Concrete Curb & Gutter » » Landscaping

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A One-Stop-Shop A division of Merritt Properties, Merritt Construction Services is the arm of the company through which we have built our extensive portfolio. Additionally, our capabilities extend to design-build and third- party construction. Merritt has worked with customers ranging from the American National Red Cross to the U.S. Army Corps of Engineers to CareFirst of Maryland. From contemporary office buildings to institutional facilities, our highly skilled construction team has completed a comprehensive roster of customized projects, including corporate campuses, LEED- certified green buildings, schools, manufacturing facilities and retail centers. Whether serving as developer or design-builder, Merritt Construction Services offers full-service construction capabilities through all phases of development, from feasibility to commissioning. Our goal is not to look at your project as a one- time engagement for our services. Rather, we are

committed to meeting your objectives so that we become your “go-to” resource for your construction needs now and in the future. And, regardless of our role, we take on the responsibility of translating your ideas into a project that balances budget and timing with functionality and corporate vision. With Merritt Construction Services, it’s about more than what we do. It’s also about how we do it. We treat our customers with honesty and integrity, while constantly staying focused on results, value and efficiency.

» » Site Development » » New Construction » » Redevelopment » » Design-Build » » Interiors

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Building Green Leading the Way of The Future.

In the course of our 50-year history, Merritt has established a reputation as a leader in utilizing design, construction and operational practices to create buildings that achieve high marks for energy efficiency even by today’s green standards. So, it’s only natural that we have emerged as a regional leader in green building.

As an environmental company, we were attracted to Merritt, not only because of their stellar reputation, but also because of their background and desire for environmentally sustainable building. We wanted to lead by example, and this space allows us to do that.

IAN MACFARLANE president & ceo ea engineering, science, and technology, inc.

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A Long-TermView We take the same approach to green building that we take to every other aspect of our business. It’s a long-term view and, with resources in dwindling supply, that vision is more relevant now than ever. We have learned to balance environmental concerns and commercial use with the specific needs of each customer’s business. As a natural evolution of our long-standing commitment to simply building a better building, Merritt has embraced the emergence of the U.S. Green Building Council’s LEED® Rating System. At Merritt, we understand the intersection of cost, quality and sustainability, and we recommend green building solutions you can trust. We have the expertise to guide your green building project and help you develop a healthier, more sustainable work environment. With a focus on innovation, flexibility and collaboration, we are well versed in leading-edge technical practices related

to green building. Furthermore, we are continually identifying and testing emerging technologies for use in both new and existing projects. Merritt’s portfolio contains several LEED projects in various stages of the development and LEED certification process, including the first LEED Core & Shell (CS) Platinum building in the Baltimore metropolitan area. These projects are guided by our multi-disciplined team of LEED Accredited Professionals with expertise in green construction, design, building operations and leasing. Greener Existing Buildings The standards of high quality and high efficiency we set with new construction also apply in addressing the adaptive reuse and redevelopment of existing properties. We are focused on ensuring that our existing properties also meet third-party sustainability standards, with 15 existing buildings currently registered under LEED for Existing Buildings, Operation and Maintenance.

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Greener Interiors To help provide a healthier and more productive workplace for our customers’ most important asset — their employees — we work closely with companies to optimize their space. Numerous studies now substantiate the long-held assumption that greener workspaces improve employee productivity. And, of course, higher productivit directly impacts a company’s bottom line. Whether a company is looking for a LEED- certified interior or simply a healthier indoor environment,our in-house Interior Design team will guide our customers through the design and planning process, based upon the LEED for Commercial Interiors Rating System.

Greener Operations Our commitment to preserving the environment doesn’t stop at the projects we develop. We’ve also made a commitment to operating a more environmentally conscious company. We have initiated operational changes resulting in a reduction of waste and energy usage at our corporate offices, and engaged in a comprehensive series of educational seminars for employees and area brokerage firms to provide a clearer understanding of LEED principles and the impact of commercial real estate on the environment. By assuming a leadership role within the commercial real estate industry, we hope to accelerate the acceptance and application of green building methodologies and technologies within the Baltimore/ Washington region.

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We assist our customers in achieving greener workspaces by incorporating:

» » Increased ventilation » » Individual comfort control » » Low- to no-VOC materials » » Optimal daylighting and views outside » » Recycled content furnishings » » Energy-saving lighting and appliances » » Water-efficient fixtures

» » Recycling programs » » Green housekeeping » » A Greener Company

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Interiors Mastering the Inside Job.

Merritt understands that it’s also what’s inside that counts. In our view, an interior space is more than a place where you do business. It’s a reflection of your business itself…its culture… its vision…its values. It’s our job to best capture the essence of your business in developing your interior space.

Merritt is a fantastic company, and I’m very fortunate to have partnered with them. They believed in my company, and I believed in them. It is a relationship that is going to keep growing.

GREG NALLEY founder nalley fresh

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Interior Design Professional design services make the difference between a successful space and one that just never feels quite right. So, to help you make the most of your space, we provide professional interior design and space planning services to customers — at no extra charge. With a team that includes interior designers certified by the National Council for Interior Design Qualification and the U.S. Green Building Council, we’re committed to capturing the essence of your business and bringing that to the forefront in developing your interior space. We’ll even work with you before you commit to a lease. Our Interior Design team will help determine program requirements, taking into account such factors as corporate culture, space allocation, operational needs and future growth. All with an eye to creating a high-performance workspace that combines maximum comfort with efficiency.

Once you’ve signed a lease, the scope of services we provide includes both large-scale space planning and detailed design work. Our designers produce construction documents, including detailed floor plans, reflected ceiling plans, and power and communication plans. We assist in the selection and specification of finishes and materials that complement your corporate standards and identity, then prepare furniture layouts and coordinate installation. Our portfolio shows a breadth of creative interior design that has touched virtually all business sectors, including corporate offices, health care, education and retail projects. The result? Your business will feel like home.

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Interior Build-Outs Because interior construction has its own unique challenges, Merritt has created a team dedicated specifically to these projects. We understand that both quick turn-arounds and working in occupied spaces call for a team of professionals that is in constant communication with customers. Furthermore, it’s our job to keep the project moving at a brisk pace while complying with the highest standards of cleanliness and professionalism in these spaces. Our interior construction portfolio includes office, warehouse, restaurant and retail build-outs along with highly technical space such as SCIF, data centers, network operations centers, tactical gun ranges and robotic manufacturing facilities. Companies with a focus on environmental stewardship will find that our green building capabilities are truly exceptional, having guided several customers through the LEED for Commercial Interiors certification process. From new, contemporary construction to historical warehouses converted to office and retail space, there’s peace of mind in knowing our expertise will help transform your space to reflect your corporate vision.

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Philanthropy Our Customers & Our Community.

Just as we believe that your success is our success, we know that we’re only as healthy as the communities we serve. That’s why we have long been known as one of the most generous corporate givers in the Baltimore area. With a focus on organizations that serve the immediate needs of disadvantaged women and children, we contribute both hands-on and financial support to dozens of local programs. While we are proud of the philanthropic support we provide as a company, we are most proud of the charitable work that Merritt employees perform throughout the year. Our employees have wrapped Christmas gifts for the Salvation Army, made repairs to the Bea Gaddy Family Center, collected clothing for Paul’s Place, built benches for Living Classrooms and walked to raise money for the American Cancer Society — just to name a few.

This generosity of spirit is Leroy Merritt’s greatest legacy to our company, and we are honored to carry on this tradition.

Below are just a few of the charitable organizations Merritt gives to annually.

» » House of Ruth » » Samaritan Woman

» » Araminta Freedom Initiative » » Baltimore Child Abuse Center » » Camp Opportunity » » The Family Tree

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The Whole Family Under One Roof

In 1967, Leroy Merritt built his first company. Little did he know he was actually building a family - three distinct businesses focused on creating lifelong relationships. Today, Leroy’s philosophy is still at the core of the Merritt Companies. We come to work every day intently focused on being the kind of people Leroy would be proud of – the kind of people that put you first.

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