Autoline Testimonials

Client Testimonials Don’t just take our word for it... ...our clients have some great things to say about us!

“We have been involved with Autoline for more than a decade with a range of insurance products including Business, Liability, Commercial Vehicle and Fleet. We have our own Account Executive who visits personally as required and oversees our renewal which is always straightforward and painless. We find the Autoline staff to be professional and courteous and I would often seek

“Autoline has been looking after our Business Insurance for a long time now and the relationship continues to grow from strength to strength.  We are lucky to have a highly efficient and professional Account Manager and I could honestly say Jacqueline is excellent at everything she does. Nothing is ever a problem to her, from securing the most competitive prices and comprehensive cover for our business needs, to handling with due attention any ad-hoc queries which may arise and always ensuring a satisfactory outcome.” John McParland, Canal Court Hotel “Autoline has been our Insurance Broker for 6 years and I have found their knowledge of the insurance market to be second-to-none. It  is reassuring to know that all areas of commercial business are covered using a Broker who has access to international insurance companies and also possesses a local and in-depth knowledge of what our company needs. Importantly too on an operational  level, a dedicated Account Manager who knows our business, means that all queries and claims are sorted out in an efficient and timely manner.” Kieran Murphy, Irish News “The friendly and efficient staff offered us a competitively priced, professional service and we would certainly recommend Autoline to anyone who requires either personal or business insurance.” Jacqueline Hamill, Curtis Cars

their advice on a variety of matters.” Aidan Murdock, Murdock Hardwood

“I have been working with Jacqueline from Autoline for 5 years and the standard of service is excellent and extremely efficient, there is never an issue too big or too small. I would recommend Jacqueline and the team at Autoline to any other business or personal client and I look forward to working with

them for many years to come!”   Colm Fearon, Morgan Fuels Ltd

“We have been dealing with Autoline for over 10 years with Jacqueline as our Account Manager. Our business is road transport, and as we have expanded, Jacqueline and her team have been there to provide advice on the cover we require and have gone the extra mile to get the most competitive prices and the best product for our business. In this modern era it is reassuring that you can still talk one-to-one with someone who knows your business requirements, on the phone or face-to- face. Jacqueline and her team have handled claims efficiently and promptly and we would not hesitate to recommend Autoline to business associates.” Pearse Derby, Mourne Freight Services Ltd

“We have dealt with the Coleraine office for 40 years and during that time, we have always found the company to be efficient and of a very high standard. The staff have always been courteous and pleasant to deal with and we look forward to dealing with Autoline for many years ahead.” Dermot Gordon, Armstrong Gordon & Co  “I have had dealings with Autoline for quite a number of years now and receive exceptionally high level of service from Angela. The stress and worry of claims are removed by Angela and her team in an efficient, professional manner.” Eamon Doherty, River Ridge Recycling “Autoline has been our Commercial Insurance Broker for over 15 years, and I have always found their service to be prompt and efficient. Someone is always available to offer advice and support when required. I would have no hesitation in recommending Autoline to other businesses.” Brian Roden, IJK Timber Group Ltd “Although many companies look at Credit Insurance as an extra cost, the benefits of security and monitoring of our group’s credit limits provides us with confidence to grow and helps to minimise any potential cash flow problems. We value the excellent relationship which we have with our Credit Insurance Broker who understands our businesses needs and always responds quickly and effectively to ensure we get the best out of our policy.” Pamela McCrea, McBurney Transport

“We are very impressed with the Credit Insurance service provided by Autoline, and specifically Eileen.  Autoline has a high level of expertise and knowledge in this field and understand our business and as such, has tailored a service to suit us.  We find Eileen to be practical, approachable, and extremely efficient in dealing with our account.   Overall, a professional and commercially savvy firm.” Catherine McKeague, Creagh Concrete “I have been working with Cormac for over 5 years and year after year, he has gone the extra mile to make sure we have the exact level of cover we need. It is always reassuring to work with someone who has expert knowledge in their field and ultimately, your best interests in mind. I would strongly recommend Autoline to other business owners as the best in the market to handle your insurance needs.” Colum McEvoy, Whistledown Hotel “Autoline look after our Commercial Combined and Fleet Insurance and I have always been 100% satisfied with the level of service we receive. Any queries or amendments we may have in the course of the year are channelled through our Account Executive and the renewal process is handled with ease and efficiency. I couldn’t recommend them highly enough.” Brian Reid, Delilites (Irl) Ltd

“I have been dealing with Andy at Autoline Insurance for a few years now and I find that he genuinely cares about the level of cover required for both my business and personal needs, and as a result, I feel that my risks are best protected. A thorough review is carried out both at new business and renewal stages giving me the chance to ensure that my needs are still being covered. I would have no hesitation in recommending Autoline’s services to other potential clients for both Business and Personal Insurances.” Charles Maye, CBM Engineering Services Ltd ‘We have worked with Andy for the last 5 years and he has supplied us with various types of cover from Fleet and Property to Cargo and Marine Cover. Andy has always provided a great service to us at very competitive rates.’ David Dundee, Lumanix Energy Management “We have been insured with Autoline for 3 years and the service we receive from Aidan and his colleagues in the Coleraine Office is the main reason that we have remained with them. Their understanding and knowledge of our needs sets them apart from other Brokers we have dealt with and as a result we have referred other businesses to Aidan.” Richard Nixon, JMF Ltd “We have been working with Aidan from Autoline Insurance for the past 4 years.  We had been with NFU for many years however moved to Autoline after being offered a very competitive price. Initially we were sceptical but in hindsight we had nothing to worry about.  Autoline has handled our cases with polite & efficient service, which means a lot to us as busy hoteliers.  Dealing with the general public and alcohol can be a very challenging role and one of the strengths in having Autoline as our insurance company is that they investigate their cases thoroughly, and support us as their valued client.” Norma Wilkinson, The Lodge Hotel

“Autoline Insurance provides an excellent service and we feel well protected with regards to all of our insurance needs. We are very satisfied with John and the team in Newry who are exceedingly helpful. In particular I have been dealing with Andy who looks after our policies, and Bronagh who deals with any claims that may arise. I have to say they are both very professional in what they do and are always very helpful and available at the end of a phone. I would definitely recommend Autoline to others.” Paul Duffy, I&G Thompson “We have had our Business Insurance with Autoline for the past few years.  Each year Andy has been more than helpful to find insurance solutions to meet our needs.  He is always available when anything arises and nothing is too much trouble for him.  Owing to the nature of our business, we had difficulty in the past in obtaining the right level of insurance but with Andy’s help, this was not an obstacle.   We would have no hesitation in recommending Autoline to other businesses.” Eddie Robb & Michael Flanagan, M&E Motorhome and Caravan Services “Andy has been looking after my commercial insurance for over 5 years now. He takes the time to ask questions surrounding my business to help him further understand my needs and tailors a product that best fits my business requirements. His expert advice gives me peace of mind and I know that my business insurance is in safe hands.” Robert Elliott, Car and Commercial Repairs

“Autoline is the perfect example of the value an outstanding Broker can bring to a business. They have always provided us with a prompt and personal service and their Commercial department handles all of our enquiries and changes in a friendly and effortless way. They understand our business extremely well and have become a valuable source of advice doing everything they can to help us protect the company and limit our exposure.” Brian Scott, Topglass Contracts Ltd  “We have built up a very firm business relationship with Donna and her team at the Downpatrick branch over the past 15 years.   Autoline provide excellent advice, competitive renewal terms and ongoing support when claims arise. Donna will always go the extra mile, even outside normal business hours, and will help and advice on insurance matters. The Autoline Group has a wealth of experience in all types of insurances and we place Building Insurance on blocks of apartments, Directors & Officers Insurance, PL for common grounds, Engineering Inspection, Fleet Insurance, Landlords, Building and Contents Insurance, Office Insurance and Professional Indemnity. When claims arise, Autoline will appoint Loss Adjusters who go on site, survey, draw up schedules of works, obtain quotes, oversees works to ensure our clients property is reinstated and all losses are covered. There are further advantages to working with a local company whose representative can call and talk to you face to face. I would have no hesitation in recommending the Downpatrick Autoline Branch to other Property Agents or Business clients.  ” Sonia Millar, CSM Estate Agents & Property Management

“I discussed my company’s insurance needs with Richard because of his excellent reputation within the local business community and the great team behind him in Enniskillen. Autoline’s approach from the initial conversation to the execution was extremely professional on every level. We now have a business partner in Autoline who engages

and embraces my business.” Michael Keogh, Bite Group

“We have been extremely impressed by the enthusiasm, knowledge, professionalism and prompt attention we have received from Richard and the Enniskillen office. I would have no hesitation recommending their services to any business or individual. “  Samuel Bell, W Bell (Tractors) Ltd “Autoline Insurance in Downpatrick has been our Broker for many years and we have found the service they provide to be of the highest professional integrity. They have always acted in good faith with our interests at heart and have a true understanding of our requirements necessary for the building industry. The staff are very professional in their approach and committed to looking after the needs of this firm. We hope to continue our long relationship with them for many years to come.” Paul O’Prey, O’Prey Development Ltd