Supply Chain Report 2023

3b Improving payment performance Are invoices paid on time? invoices paid on t ime? ( See f igures

and is vital for SMEs with low cash reserves. Cumulatively, under half of responses said payments were always made in full compliance with the contract. Another 45% said they sometimes were. From a procedural perspective, counter parties agree that the ‘accounts payable’

below. )

Payment performance is an important metric in assessing the health of business relationships. It is core to sustaining healthy cash flow throughout the supply chain tiers

Figure 2: Combined (all responses)

50%

45%

40%

35%

30%

25%

20%

15%

10%

5%

0%

Yes sometimes Yes all the time

Rarely

Don't know

Never

Figure 2a: Operators

50%

45%

40%

35%

30%

25%

20%

15%

10%

5%

0%

Yes all the time

Yes sometimes

Rarely

Don't know

18

SUPPLY CHAIN REPORT 2023