Supply Chain Report 2023

and invoice dispute resolution procedures are explained 59% and 48% all the time respectively before the contract starts. OEUK is developing a ‘good practice’ document on the ‘procedure to pay’. This will help organisations streamline their supplier invoice payment procedures. As it

stands, the survey showed that only a third of respondents expedite payments to tier 2/ SME companies. Adding up the totals for each category (tier 1, tier 2 and SME), 75% of responses have payment terms of 30 days but only 45% of total payments comply with the terms and conditions all the time.

Figure 2b: Tier 1

50%

45%

40%

35%

30%

25%

20%

15%

10%

5%

0%

Yes sometimes

Yes all the time

Don't know

Rarely

Figure 2c: Tier 2/SME

50%

45%

40%

35%

30%

25%

20%

15%

10%

5%

0%

Yes all the time Yes sometimes

Rarely

Don't know

Never

SUPPLY CHAIN REPORT 2023

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