Cisco WebEx Training QRG - Facilitator

C ISCO W EB E X T RAINING

Cisco WebEx provides an easy and cost-effective solution for delivering interactive live training to people anywhere. Using WebEx, you can schedule training, record training to share later, communicate with training participants as a group or individually, share content, and more.

Join a Training Session When you registered for a training session, you received an email confirmation with a link to the session. Click the link in the email confirmation to join the session. If you received an invitation to a training session but did not register you can still join a training session. Click the registration link in the email to register and start the training session. Share Content Share content includes sharing the following: • Files such as presentations, documents, and video. • Web content like web pages or any media. • Applications from your computer. Attendees can see or interact with the application. For full details, see the Cisco WebEx Training User Guide. Connect to Audio WebEx provides you with the ability to use your telephone for audio or use your computer to listen to the meeting using headphones or speakers. Use Phone 1. From Quick Start , open the Audio Conference dialog box. 2. Select how to connect to the training session. a. Click Call Me then select a phone number or type your telephone number. b. From the drop-down list, select I will call in and follow the instructions provided. Use Computer for Audio In the Audio Conference dialog box, click Call Using Computer . Start Video Click the video icon beside your name. The icon turns green when video starts. Record a Training Session 1. In WebEx Training, click Session > Recorder Settings > Record on This Computer .

2. Click

. A red icon appears at the bottom of the window when a recording is in process.

3. Click Pause recording

to pause and

start recording

During Training WebEx training has several features that help you run a meeting smoothly. Participant Panel The Participant panel displays a list of attendees and provides them with the ability to send feedback to the presenter.

The Chat and Q&A panels appears as tabs across the top and Feedback buttons appear at the bottom.

Left to right, feedback buttons are Raise Hand , Yes , No , Go Faster , Go Slower , Emoticons , Feedback Results , and Clear Feedback . Click a button to activate it. Click Raise Hand to request to speak and a hand appears beside the attendee’s name. The presenter can see the order in which hands are raised. Change Presenter Use one of the of the following to change the presenter. • Drag the WebEx ball from the last presenter to the next printer. • Mouseover a participant’s thumbnail and select Make Presenter .

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4. Do one of the following to let other participants join the session or to not allow others to join the session: a. Click the checkbox beside Let others join the breakout session without invitation to add a checkmark and allow other people to join the session. b. Click the checkbox beside Let others join the breakout session without invitation to remove the checkmark and prevent others from joining the session. Share File 1. From the menu bar, select Share > Content (Including video) . 2. Select one or more files. 3. Click Open . Share Whiteboard From the menu bar, select Share > Whiteboard . You can do the following: • Add multiple pages to a shared whiteboard. • Create multiple whiteboards. • Share multiple whiteboards. Edit Whiteboard Click the tools on the whiteboard toolbar to add content. – Use to point at shared whiteboard content. Displays an arrow with your name and annotation color. • Text – Type text. Click outside the text box so other users can see the text. • Line – Draw lines and arrows. Click the down arrow for more line options. • Rectangle – Draw shapes. Click the down arrow for more line options. • Highlighter – Highlight text and other items. Click the down arrow for more highlighter options. • Annotation Color – Select your annotation color. • Eraser – Erase content. Use Annotation Tools on Shared Content Markup any shared documents, presentations, or whiteboards in the content viewer, using the toolbar that appears above the viewer. In addition, From left to right, whiteboard tools include the following: • Pointer

• In full screen mode, mouseover the docked tray at the top of the screen, click Assign > Make Presenter and select a participant. Who’s Speaking The telephone or headset icon flashes beside the speaker’s name. Invite and Remind Below the Feedback buttons, click I nvite and Remind to invite a new participant or remind • Mute/unmute one attendee – Right-click the attendees name and select Mute or Unmute . Optionally, hover of the attendee’s name and click the microphone. • Mute/ unmute all attendees – Click Participant > Mute/Unmute . Send Messages Send a message to a presenter, host, or another attendee. 1. In the Participant panel, click the Chat tab. 2. From the Send To or To drop-down list, select a recipient. 3. Type a message. 4. Press Enter on the keyboard to send the message. Breakout Sessions Breakout sessions are like breakout session in an in-person conference. The meeting host must enable Breakout Session when creating the training session. Enable Breakout Sessions 1. From the Breakout Session panel or the Breakout menu, select Allow Breakout Session . 2. From the main menu, select Participant > Assign Privileges . 3. Under Breakout Session with , click the meeting participants who can conduct breakout sessions. Create Breakout Session 1. On the Breakout Sessions panel, click Create Session . 2. In the Breakout Session dialog box Topic field, type a title for the session. 3. Click the checkbox beside the people you want to invite. someone about the meeting. Mute or Unmute Attendees

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attendees can use pointers on shared documents, presentations, and whiteboards. Panels The Webex interface includes the content area and panels.

a. In the Available panels list, select the panels you want to include. b. Click Add . 4. To reorder panels: a. In the Current Panels list, click the panel you want to move. b. Click the Move Up or Move Down button to move the selection. 5. To remove panels: a. In the Current Panels list, click the panel you want to remove. b. Click Remove . 6. Click OK to save your changes.

Polling, Chat, and Attendees

Minimize and Restore Panels Minimize panels to open more space to display content. Minimize Panel Click the X on the right side of the panel title bar.

Polling

Gather feedback from training session attendees. Begin by creating a questionnaire then opening the poll. Prepare polls at any time before trainings and save the poll or during training.

1. Above the Participants panel, click Polls

.

2. Select the question type:

Restore Panel Click the panel icon in the icon tray to restore.

a. Multiple Choice with one answer. b. Multiple Choice with multiple answers. c. Short Answer with text. 3. Type the question. 4. Type the possible answers (for multiple choice). 5. Click Open Poll . Chat

Manage Panels Display panels in a specific order in the session window. Follow these directions to manage the panels. 1. At the end of the panel icon tray, click the down arrow . 2. From the drop-down menu select Manage Panels .

Attendees

Participants

Right-Click Options

Share Documents

Application

File

Desktop

3. To add panels.

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Assign Sounds to Participant Actions

session, add a link in the Destination address (URL) after session field. Manage Training Session

Mute or Unmute All

Invite Others

Mute Yourself

Ask Another Participant or Panelist to Host

Change Audio on the Fly

Ask Another Participant to Present Materials

Share Recorded Training

Tracking Participant Attention

End Training As the conference host, click End Training on the lower right part of the screen to end training for all participants. Manage Recordings 1. From WebEx, click My WebEx > My Files > My Recordings > Training Sessions . 2. Do the following: Session c. Click More to see the options Download, Modify, Disable, Reassign, and Delete. 3. Click the recording name to view the Recording Information screen. Select the following to perform the corresponding action: a. Play Now – Play recording. b. Send Email – Send the recording. c. Select or copy the streaming link to play the recording. d. Select or copy the download link to download. e. Modify – Edit recording. f. Delete – Remove recording. g. Disable – Recording is temporarily unavailable. h. Re-assign – Re-assign to another host. i. Back to List – Return to recording list. 4. Click Add Recording to add the selected recording to another recording. Evaluations An evaluation option is not available in WebEx Training. Instead, create a survey in a tool like SurveyMonkey . When you create a training a. Click Playback to listen to the recording. b. Click Email to send the recording.

Use Tests in a Session

Collect Data from a Test

Save Chat and Polling Questions and Answers

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