NYS Franchise Law 2013

key terms

key terms to the New York Dealer Franchise Act Definitions ...................................................................... 8, 9, 10, 11, 12 A Administrative Hearing ................................................ 35, 36, 37, 38 Advertising Program ............................................................................. 12 Appeal ................................................................................................ 26, 38 Arbitration ................................................................................................ 34 Audit ................................................................................................... 31, 32 B Breach ................................................................................................ 15, 16 C Captive Finance ...................................................................................... 22 Chargeback .............................................................................. 24, 31, 32 Construction ........................................................................... 13, 14, 39 Customer Satisfaction Index (CSI) ................................................. 22 D Delivery and Preparation .................................................................... 30 E Export ........................................................................................................ 24 F Factory Store .................................................................................... 40, 41 G Good Faith ............................................................... 13, 15, 24, 28, 32 H Heirs ........................................................................................................... 18 I Incentive Program(s) ............................................................ 16, 17, 21 L Labor Reimbursement Rate ....................................................... 30, 31 Line Make ........................................... 14, 22, 23, 25, 26, 27, 31, 33 Loaner ........................................................................................................ 28 M Mediation ................................................................................................. 35 N Nonrenewal of Franchise .................................................... 14, 19, 33 Notice/Notification Good Faith Notice to Dealer .................................................. 13

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