Operations Graduates Development Plan

TRAINING MAPS

Personal Skills A selection of online learning available through our online learning platform the i-zone .

Customer Service Pocketbook Problem Solving Pocketbook Risk Management Learning Guide

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Coaching pocketbook

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Impact & presence pocketbook

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Communicator's pocketbook

Influencing pocketbook Leadership pocketbook

• Emotional intelligence pocketbook

Management models pocketbook

Negotiator's pocketbook Team coaching Pocketbook

Working relationships pocketbook Improving efficiency pocketbook

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