Houston Texas Fire Fighters Federal Credit Union Online Banking & Bill Pay User Guide

Getting Started7
New User Enrollment7
Logging In9
Logging Off9
Resetting A Forgotten Password10
Home Page12
Home Page Overview12
Account Details Overview14
Quick Transfer16
Account Grouping17
Editing a Group Name18
Deleting a Group18
Security19
Protecting Your Information19
General Guidelines19
Login ID and Password19
Fraud Prevention19
Security Preferences20
Change Password20
Change Login ID21
Secure Delivery22
Mobile Security Preferences23
Enabling Touch ID or Fingerprint Login23
Enabling Passcode Authentication25
Disabling Passcode Authentication, Touch ID or Fingerprint Login26
Alerts Overview27
Date Alerts28
Account Alerts29
History Alerts30
Online Transaction Alerts31
Security Alerts Overview32
Edit Delivery Preferences32
Secure Message Overview33
Sending a Secure Message34
Personal Financial Management35
Initial Setup35
Linking an Account35
Categorizing Transactions36
Splitting a Transaction37
Deleting Split Transaction37
Online Banking Home Page38
Net Worth Overview39
Budgets Overview40
Editing or Deleting a Budget41
Managing Budgets42
Spending Overview43
Spending: Recategorizing a Transaction44
Trends Overview46
Debts Overview47
Transactions48
Moving Money Overview48
Funds Transfer50
M2M Transfer52
Single Transfers Between HTFFFCU Accounts52
Linking Someone’s HTFFFCU Account53
Send Money (FirePay) Initial Set Up54
Send Money (FirePay)56
Send Money (FirePay) History Overview58
Repeat a Send Money (FirePay)Transaction59
Receiving Funds with Send Money60
Adding A Personal External Account61
Verifying A Personal External Account62
Online Activity Center Overview63
Using Filters64
Creating or Deleting Custom Views Using Favorites64
Canceling Transactions65
Quick Bill Pay66
Bill Pay Overview66
Creating a Payee66
Editing a Payee68
Deleting a Payee69
Changing “Pay From” Accounts70
Making a Single Payment71
Paying Multiple Bills72
Payment Activity73
Cancel a Pending Payment74
Full Bill Pay75
Payments Overview75
Create a Payee77
Edit or Delete a Payee79
Schedule Payments81
Recurring Payments82
Rush Delivery83
Edit or Cancel Payments85
Categories86
Services87
Stop Payment Request87
Updating Personal Information90
Reordering Checks91
Credit Card Info92
Settings93
Account Preferences93
Themes and Languages94
Additional Features95
Statements95
Consumer Loans96
Real Estate97
Locations98
Branches and ATMs98

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