Cisco IP 7960 Phone Help.fmb

Chapter 3 PlacingaCall andOtherBasicPhoneTasks

MakingTelephoneCalls

ParkingaCall

Park a call when youwant to store the call and then retrieve the call from another phone in theCiscoCallManager system (for example, a phone in someone else’s office or in a conference room). Call park numbers are pre-configured for this purpose by your system administrator. Follow these steps to park a call.

Procedure

During an active call, press the more soft key until you see the Park tab.

Step 1

Press Park . The LCD screen displays the special call park number at which the call is stored. If the screen does not display a call park number, the call park feature is not available to you. Make a note of the call park number, then hang up. The call is parked at that number, allowing you to retrieve it from another phone. To retrieve the parked call from any phone in theCiscoCallManager system, dial the call park number at which the call is parked.

Step 2

Step 3

Step 4

You have a limited amount of time to retrieve the parked call before it reverts to ringing at its original destination. See your system administrator for this time limit.

Note

UsingCallPickup

You can answer an incoming call that is ringing on a telephone extension other than your own by using the call pickup feature. There are two types of call pickup available on the Cisco IP Phone, as described in these topics:

• How to PickUp CallsWithinYour Group, page 3-6 • How to PickUp Calls Outside of Your Group, page 3-6

Cisco IPPhone 7960 and 7940SeriesUser Guide

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