Cisco IP 7960 Phone Help.fmb

Chapter 3 PlacingaCall andOtherBasicPhoneTasks

UsingCall Forwarding

Procedure

Press any available line button.

Step 1

Press the GPickUp soft key.

Step 2

Dial the required call pickup group number.

Step 3

Answer the incoming call that is redirected to your phone.

Step 4

To pick up a call using a different call pickup group number, hang up and begin again at Step 1.

Step 5

If there ismore than one incoming call involvedwhen you activate group call pickup, you receive the first unanswered call. If there is nounanswered call in the group, or if youdial an invalidgroupnumber, you receive a fast busy tone.

Tip

UsingCall Forwarding

Call forwarding allows you to redirect all incoming calls from your Cisco IP Phone to another number. Use call forwarding to: • Send incoming calls to another number—Use call forwarding to send your calls to another number where you can answer the calls (for example, if you are going to be working in an alternate office). • Send incoming calls directly tovoicemail—Use call forwarding to sendyour calls straight to your voicemail system. Your deskphone does not ringwhen calls are routed to your voicemail through the call forwarding feature. Call forwarding can send your calls to another IPPhone or to a traditional analog phone. This section covers these topics: • SettingUp Call Forwarding onYour Phone, page 3-8 • HowCall ForwardingWorks withYour VoiceMail System, page 3-9

Cisco IPPhone 7960 and 7940SeriesUser Guide

3-7

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