5210-Utility Support

GPS Reactive Process

5210ͲFleet Maintenance

End

Package and Return Bad Unit

Receive New Unit and Put in Stock

Yes

LW Vehicle Fleet Mechanics PU Ops Staff Start

Test defective unit and troubleshoot with Verizon and vendor

Install New/Known Working Unit

Remove GPS

Return to vendor

No

Place in stock

Notify requestor that work has been performed

Pick up truck

End

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