2018-Navigator-Owners-Manual

SYNC™ 3

USB and Bluetooth Stereo issues

Issue

Possible cause

Possible solution

Update media index. See Settings (page 510).

The device needs to be re-indexed.

The device has a lock screen enabled.

Make sure your device is unlocked before connecting it to SYNC 3.

Disconnect the device from SYNC 3. Try switching your device off, resetting it or removing the battery, then connect it back to SYNC 3. To listen to Apple devices through USB, select AirPlay from the devices Control Center, then select Dock Connector. To listen to Apple devices through Bluetooth Stereo, select AirPlay from the devices Control Center, then select SYNC.

When I connect my device, I sometimes do not hear any sound.

This is a device limitation.

SYNC 3 does not display the song information, repeat, or shuffle buttons.

Connect a compatible device or media player. The device or media player is incompat- ible.

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Navigator (TB9) Canada/United States of America, enUSA, Edition date: 201708, First Printing