BankWest User's Guide Online & Mobile Banking Personal

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Table of Contents Getting Started

New User Enrollment....................................................................................................6 Logging Off.............................................................................................................................. 8 Resetting A Forgotten Password.................................................................................9 Home Page Home Page Overview..................................................................................................11 Account Summary Overview............................................................................................... 12 Account Details Overview...........................................................................................13 Security Protecting Your Information......................................................................................15 General Guidelines............................................................................................................... 15 Login ID and Password........................................................................................................ 15 Fraud Prevention.................................................................................................................. 15 Security Preferences...................................................................................................16 Change Password................................................................................................................. 16 Change Login ID................................................................................................................... 17 Secure Delivery..................................................................................................................... 18 Alerts Overview............................................................................................................19 Date Alerts............................................................................................................................. 20 Account Alerts....................................................................................................................... 21 History Alerts........................................................................................................................ 22 Online Transaction Alerts.................................................................................................... 23 Security Alerts Overview.............................................................................................24 Edit Delivery Preferences.................................................................................................... 24 Secure Message Overview. ........................................................................................25 Sending a Secure Message.........................................................................................26 Transactions Funds Transfer.............................................................................................................27 Adding A Personal External Account.........................................................................29 Verifying A Personal External Account......................................................................30 Activity Center Overview. ...........................................................................................31 Using Filters........................................................................................................................... 32 Creating or Deleting Custom Views Using Favorites........................................................ 32 Canceling Transactions........................................................................................................ 33