News Scrapbook 1989

San Diego, CA \San Oiego _Co.I Evening Tribune (Cir. o. 123,064)

San Diego, CA (San Diego Co.) San D1eg_o Union \C ir D . 217 ,089) \Cir . S. 341,840)

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• win, even over lowly Portland

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Portland didn't do itself any favors, shooting 22 percent (ll-for-50) from the field. Portland scored only three points during one 12-minute stretch in the second hali when USO improved its lead from 36-22 to 50-25. Part of Portland's problem was the absence of guard Josh Lowery, whose 16 points a game made him the only Pilots player averaging in double figures. Lowery, a for- mer San Diego State performer, was suspended indefi- nitely two weeks ago following an off-campus fight. The Pilots Jed 5-0 before Means hit a three-pointer with 16:59 to play in the first half. Means follo_wed his three-pointer three minutes later with a three-pomt play. He h:t a jumper with 10:29 remaining in the first half. That made it 10-9, giving the Toreros a lead they would not relinquish.

The No. 8 seed will play its first-round game March 4 against 19th-ranked St. Mary's, which clinched the No. 1 seed and at least a lie for the regular season champion- ship with last night's 67-63 overtime win against Gonza- ga. The No. 7 seed will play the No. 2 seed - either Pepperdine or Loyola Maryrnount - in the first round. USD received plenty or help from its bench, getting eight points from freshman guard Waymon Strickland and six points apiece from junior forward Craig Cottrell and sophomore center Dondi Bell. Freshman forward Kelvin Woods was second to Means in scoring with nine points and had six rebounds starting in place of Bell. "Kelvin Woods really gave us a boost tonight at both ends or the floor," said Egan.

"Danny really came out and made some key shots early for us," said Egan. "You have to stay close early on the road or it can get away from you.'' The Toreros weren't going to let this opportunity get away. The victory ended USD's losing streak at six games and gave the Toreros an opportunity to escape the WCAC cellar. USO (2-11 in the WCAC, 7-17 overall) and Portland (2- 11, 2-24) are currently tied for last. A USD win tonight at Gonzaga coupled with a win by first-place St. Mary's at Portland will give the Toreros seventh place. IC USD and Portland finish tied for last, there will be a coin flip tomorrow to determine which team receives the No. 7 seed to the WCAC Tournament next weekend in San Francisco.

Was it the presence of USD'~? Was it the ab- sence or Portland's offense? It didn't matter USD coach Hank Egan which factor was more Influential. . All that matters is it was a 53-31 West Coast Athletic Conference win for the Toreros last night before a crowd of 1 412 at the University of Portland's Chiles Center. "We switched it up defensively on them with our man and zone defenses and we got them confused," said Egan. "We stayed in our zone in the second hali when they continued to struggle with their shots." . Portland shot well in the game - for about the fll'St three minutes. It was all downhill for the Pilots Crom then on and USO senior guard Danny Means was the one who gr~ed the skids. Means had 10 of his game-high 12 points in the first hali when USD assumed a 25-14 lead.

Old Dominion efeatsSDSU ·n Anchorage

San Diego CA (S~n Dieg~ Co.) D~ily Transcript (Cir. D. 10,000)

Lead~~Jiip Skills- Continued from Page IA

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this come about as can providing the best possible quality service or product for the price. Measure cwt- tomer satisfaction and use the in- cause the customer is so important, everyone in an organization should be focused on serving the customer. and innovate: Improve what you already do and create new things. Remember, "There is nothing we • Developing a culture: Develop a system of shared values and that produce norms of behavior (how company members beliefs formation for improvement. Be. • The willingness to change can't do better!"

of ours are," the column stated. "I think we need to start getting excited and talk about these pro- blems to see what we can do about Some answers to improve em- ployee/employer relations may be more effective leadership skills and maintaining a striving toward ex- Briscoe described excellence as "the passion that drives people to be the best" and outlined his over- view of"Three keys to Excellence:" • Focus on the Customer: In any business, success is directly related to satisfied customers and repeat business. An absolute guar antee of satisfaction can help make them," Briscoe said. cellence among workers.

1188

Los Angeles.CA (Los Angeles Co.) Times (San Diego Ed.) (Cir. D. 50,010) (Cir. S. 55,573)

'Better Business Starts At Top, USD ProfSays .- By DKV'iDRYTELL San /Jie&o Daily Transcript taff Writer Dr. Dennis Briscoe, a professor of human resources management at the University of San Diego, stresses the importance of good leadership skills in maintaining a positive atmosphere in the workplace and a more effective business. "It is the leadership of people in organization that create th drive, commitment and the passion to do things. It really does start at the top," he said Briscoe's "Leadership: A Key to Organizational Effectiveness" was the second in eight Business Up- date breakfast seminars being presented through April at the university. He noted the importance of a good relationship between the employer and the employee, citing a recent newspaper column by management consultant Tom Peters. The article indicated that the average Japanese employee submits 24 suggestions to his or her business each year - while the average U.S. worker submits only 0.14. "To add insult to injury, 77 percent of the Japanese sugges- tions are imp!emented; '6 percent Please turn to Page 4A

cor d 10 for the Aztecs (22-6). No other SDSU a m double figures against Old Dommion (19- play Providence tomorrow In the third-

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~SD Starts Slowly, Loses to Gonzaga taftl~epl)rls 54-37, in the second half before SPOKANE-Gonzaga scored the USO trimmed 1t to 64-59 on a gam 's first 11 points and went on Kelvin Means layup with 4,59 to lo defeat the University of San play. But Gonzaga scored the next Diego, Ba-71 , m a West Coast lOpomtstoputitoutofreach. A'.ffiletic Conference game. USO didn't score until the 15,07 Means led USO (7-19, ~-12) with mark of the first half when Gylan 22_pomts, mcludmg six three- Dottin made two free throws. Gon- pointers. Craig _Cottrell added 16 zaga led by as many as 15 in the pomts. and Dottm had 10. fir t half, 37-22, before USO ran off Mike Wmger led Gonzaga eight consecutive points to make (14-13, 5-9) with 22 pomts, Jim thescore37-30. McPhee and Doug Spradley each "We got 1t down to five-we dug had 20, Todd Franklin had 16. out of 1t pretty good," USO Coach USO plays U.S. International Hank Egan said. ''Especially after University Tuesday at the USO our slow start." Sports Center in the regular-sea- Gonzaga led by as many as 17, son finale. _____________ ---'"-, / --'./

behave).

Culture in the workplace was the emphasis ofBriscoe's presentation. "The primary way to achieve it (a productive culture in the workplace) is through leadership," he said, but "you probably start by choosing the best possible people." Briscoe outlined a number of hints to help bring about a positive change in the culture. A leader should concentrate his or her attention and create vision that is, long term goals for the bus'. iness. "That's the kind of thing that gets people excited," he said. Val- ues - which Briscoe described as "the attitudes that people have to help them achieve their vision" - also are important. Briscoe used Ray Kroc, the fran- chisor of McDonald's Restaurants as an example. "Ray Kroc's vi'. sion," he said "was to be the world's large supplier of food. The values that Ray Kroc created were " quality, service, cleanliness, and value for the customer." Briscoe stressed the importance of a leader setting an example for the business and how language can be used to best describe a person's role in a business. At Disneyland, for example, the employees are called the "enter- tainers" and the customers are called the "guests," he said. Briscoe made reference of sever- al successful businesses, including the Nordstrom department store chain that has built up a reputa- tion ofexcellent service. "Nordstrom has an employee handbook," he said, "that at least partially creates this attitude about customer service. The policy that goes to every employee is one sentence: 'Use your own best judgment at all times."' Briscoe mentioned other impor- tant characteristics of effective leadership, including crossover training, helping people develop and move up the corporate ladder having respect for employees' listening, and giving rewards and recognition for a job well done. In conclusion Briscoe urged leaders to be "cheerleaders." "Get out there and push the vi- sion and values," he said. "Tell employees why they are important and pat them on the back." The one-hour seminars are pres- ented by members of the faculty of the School of Business Administra- tion at USO and are held at 8 a.m. in the Manchester Conference Center. Next Friday's pre,sentation will b~ on "The Living Trust: What's In

S,m D1e!lo, CA (S.in Diego Co ) S;m 01 •uo Union (Cu D "217,089) (Cir S. 341,840)

San Diego, CA \San Diego Co.l Evening Tribune (Cir. O. 123,064) F .Jlll~ 11 •, , c. a

Jlll~,. ', / What's culture worth ·n c u y? Less than a bap avocado crop

S:in Diego, CA (San Diego Co.) Evenrng Tribune (Cir. D. 123,064)

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18 88 /{Jsn to play P~erdine in tourney Tribune StaffReport <5"·'J The first-round game against Pep- USD will .,play Pe perdirie Satur- perdine appears to be the best as- dayTn the first round of the West signment the Toreros could have Coast Athletic Conference Touma- received. Although USO lost all six or ment at the University of San Fran- its games against the conference's cisco. top three teams - St. Mary's, Pep- The Toreros, who finished tied for perdine and Loyola Marymount - eventh in the WCAC with Portland, the Toreros may match up best won a coin flip for the No. 7 seed. It against Pepperdine. USO lost to Pep- was the first time a coin flip was perdine 68-65 in Malibu and 93-73 at needed to determine seeding in the home. tournament. Matchups for the first round of the USO earned a conference tie with WCAC Tournament are: St. Mary's Portland by defeating the Pilots 53- (12-2, 24-3) vs. Portland (2-12, 2-25), 31 Friday. The Toreros could have noon; Pepperdine (10-4, 18-11) vs. finished alone in seventh by beating USO (2-12, 7-19), 2 p.m.; Loyola Mar- Gonzaga Saturday night, but the ymount (10-4, 17-10) vs. Gonzaga (5-9, Bulldogs won 88-71. 14-13), 6 p.m.; USF (8-6, 16-11) vs. USD (7-19) concludes the regular Santa Clara (7-7, 18-9), 8 p.m. s~n with a non-conference game The tournament semifinals are agamst USIU (11-16) tomorrow at Sunday. The finals are March 6 and 7:30 p.m. at the USO Sports Center. will be shown live on ESPN.

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ha is · n Diego's cultural community worth? A lot. But maybe not a~ much as

Arts watch Christopher Reynolds since the city has Just received a new batch of applications from or- ganizations seeking city money Crom the Commission for Arts and Cul- ture. There are 117 orgamzations. U you add up their 1987 budgets, and leave out some applicants who aren't generally considered artsy . (the Universit~ of San Diego and its $57 million bu get, the Afr /Space America show and its $6 million budget, the Urban League or San Diego and its $109 million budget), you get about $56 million. Enough to buy the San Diego Padres a few years ago. Enough to cover five months of business at Horton Plaza. But not enough to buy the county av- ocado crop.

its avocado crop. Perspective is everythmg. In 1986, the county's avocado crop brought in $108.6 million In 1987, a ba year, the crop fell to $74.6 million. The cultura ,eommunity a little harder to gauge. The Greater San Diego Chamber or Commerce took a hot at It last year and estimated that the arts generate $90 million in annual economic activity here. But that figure, like the e timated $140 million m economic benefits from the 1988 Super Bowl, i based on presumptions of trickle-down spend- ing that som people challenge. On alternative way to put a price tag on culture here, trickles aside, is to simply add up everyone's annual budgets The Old Globe, the San Diego M n's Chorus - everybody It's also a convenient alternative,

THE NAMES: About a year ~go, T,V-8 reporter Connie Healy mterv1ewed Dr. Robin Smith the chief of urology at Sharp H~spi- t~I. It was enough to make her gi~e up the news business. She'll quit Channel 8 on Friday and marry Smith at Hotel del Coro- ~ado ?n April 8, ... Singer Frank- ie Lame turns 76 on March 30 The party is March 27 at Hah~ ~?smopolitan Theater. For Laine 1 ! s a double whammy: 35 years smce he received a gold record for "I Believe." He'll sing it live at th e party. • • • Dorene Whitney who's handling the opening party for Symphony Towers, has two John Wh1tneys in her life. One is ~er attorney husband. The other is the Denver-based developer of the hotel. . . . Chuck Donley has ne~s for Chamber Pre . Lee Grissom, who told Rotary pals t~at Tchaikovsky was the only winner of the War of 1812. But that war wa~ between the U.S. and Great Britain. Tchaikovsky's "1812 Overture" was written to celebrat~ Russia's victory over France m the Napoleonic Wars. . • . USO alumni salute Council- man"Wes Pralfon March 18. He's a 1979 grad of the law school and their distinguished alumnus of the year.

San Diego, CA • (San Diego Co .) San Diego Union (Cir. D. 217,089) (Ci r . S. 341 ,840) , t Jll~rt'• P. C. B

J Arts organizations' budgets

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En 1888

San Diego, CA (San Diego Co.) Evening Tribune (Cir. 0. 123,064) FEB Jlllr11'• P c. B

USDerrors mean a loss to Fullei;ton F U . _;;;?t/5 our mvers1ty oi San Diego er- • rors led to three unearned runs and a 4-1 loss to Fullerton State in a non- league baseball game yesterday at Cunningham Field. Paul Johnson (1-1) struck out 12 and gave up one earned run and six hits in the complete-game victory. Lou Skertich (1-1) gave up an earned run on five hits and lost. The loss is the third straight for the Toreros (5-8). The Titans, ranked 14th by Baseball America, are 8-4. USO faces visiting UC Irvine Thursday at 2 p.m. -----~-~

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/4oURNEY - / pe;dine Saturday the first round of the West Coast Athletic Conference Tournament at the University ory;in Francisco. ri,....C\·c;? USO (7-19) concludes tlfe regular eason with a non-conference game gainst USIU (11-16) tonight at 7:30 at the USD Sports Center. Matchups for the first round or the CAC Tournament are: St. Mary's (12-2, 24-3) Vf.' Portland (2·12, 2-25), µoon; Peppeldine (10-4, 18-11) vs. USD (2-12, 7-11). 2 p.m; Loyola Mar- ymount (10-4, 17-10) vs. Gonzaga (5-9, 14-13), 6 p.m.; USF (8-6, 16-11) v 7 Santa Clara (7-7, 18-9), 8 p.m. ./ , l]SD wj)I play Pep- in

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