Archbright™ Insights April 2017

APRIL | 2017 Newsletter

Supervisory Skills

Upcoming Classes For the complete course schedule, please go to Archbright.com.

A Gallup poll of more than a million employed U.S. workers concluded that the No. 1 reason people quit their jobs is a bad boss or immediate supervisor. The good news is that supervisors can dramatically boost their effectiveness through training and practice on everyday supervision activities, such as: • Communication

April 10 - Tackling Ethical Issues (Kent) April 12, 13, 14 - Supervisory Skills (Seattle) April 13 - Presentation Skills 101 (Kent)

• Feedback • Coaching • Delegation • Documentation and Discipline • Teamwork

April 17 - TheWork of Leaders: Using DiSC® for

Vision, Alignment, and Execution (Seattle)

How to Register: Register online anytime at Archbright.com. You will need to log in to the website to register and see pricing for your membership level. If you do not have an account on our website, it’s easy to set-up. Find the Create Your Account page under our Store menu and follow the prompts. If you have any questions, please contact us at 206.329.1120, 509.381.1635 or info@archbright.com. April 21 - DDI: Communicating with Impact (Seattle) April 25 - UnderstandingWorkers’ Compensation and Controlling Costs (Kent) April 27 - First Aid/CPR/AED Certified Training (Seattle) April 27 - HiringWinners (Kent) April 28 - First Aid/CPR/AED Recertification (Seattle) May 3 - Leadworker Effectiveness (Seattle) May 3 - Understanding Legal Issues for Supervisors andManagers (Kent) May 4 - TimeManagement (Kent) May 4, 11, 18 - Supervisory Skills (Seattle) May 5 - DDI: Building and Sustaining Trust (Seattle) May 9 - Office Ergonomics For Managers & Supervisors (Kent) April 17, 24, May 1 - Supervisory Skills (Kent) April 20 - First Aid/CPR/AED Certified Training (Kent) April 20- Developing Your Company’s Training Plan (Seattle)

“I wish I had this course 29 years ago, when I started supervising! It would have saved countless hours of frustration and wasted time.” –class participant

Seattle | April 12, 13, 14 Kent | April 17, 24, May 1 Seattle | May 4, 11, 18

Kent | May 22, 23, 24 Spokane | June 6, 7, 8 Register Today!

Join Us for the Archbright University Symposium

Spend your morning with us. Mingle with other HR professionals! Meet the Archbright team. This year’s presentations include: • Supervisory Skills | Presented by Rita Carson, Sr. Learning & Development Consultant • Emotional Intelligence at Work | Presented by Rose Singer, Sr. Learning & Organization Development Consultant • Management Academy Sampling | Presented by Krisann Hatch, Regional Director, Eastern Washington & Idaho • Crucial Conversations® & Crucial Accountability® Presented by Holly Eckert-Lewis, Sr. Learning & Development Consultant • Hiring Winners | Presented by Diane Moore, Sr. Learning & Development Consultant • Workplace Harassment & Investigations | Presented by Kara Craig, Staff Attorney When: Wednesday, April 19 | 9 am to 11:30 am | Check in will begin at 8:30. Come early, grab your seat, and get your coffee! Where: Museum of Flight, View Lounge Cost: FREE Register now at Archbright.com !

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