PULSE Magazine | August 2019 Issue PE

COMMUNICATIONS CALL OF THE QUARTER

On June 3 rd , 2019

Captain Angela

Vorhies took an OB call. Her customer service caught the attention of her partners on shift and they submitted the call for recognition. The caller report- ed that the 17 year old patient was 27 weeks pregnant, that her water broke, and that she had a cervical cerclage. An- gela continued through triage and moved into pre-arrival instruction advising the caller to position the patient and remained on the line until first respond- ers arrived.

Well Done!!

Captain Nikki Alston QA/QI - Communications

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