2018 Retail Catalog

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1-800-276-0106 | nsor.com

RGA

RETURNED MERCHANDISE POLICY When returning merchandise, please fill out the form on the following page and return the item(s) to the store where originally purchased. Thank you.

RETURNS POLICY

q Raven Fort McMurray #9, 181 Robertson Road Fort McMurray, AB T9H-0E1 780-799-2355 q Raven Grande Prairie 11470–98th Avenue Grande Prairie, AB T8V-7P4 780-532-8228

q North Shore Off Road 1440 Columbia Street North Vancouver, BC V7J-1A2 604-988-7677 q North Shore Off Road #9 – 19257 Enterprise Way Surrey, BC V3S-6J8 604-534-4366 q Raven Edmonton North 12912 Yellowhead Trail Edmonton, AB T5L-3C1 780-471-2500 q Raven Edmonton South 9403–51 Avenue Edmonton, AB T6E-4W8 780-436-9940 q Raven Calgary North 324 Meridian Road NE Calgary, AB T2A-2N6 403-235-0550 q Raven Calgary South 433 - 58th Ave SE Calgary, AB T2H-0P4 403-243-8261

• We are pleased to offer a 30 day returns policy to our customers. There will be no re-stocking fees issued during this period, provided that your product is returned to us in re-sellable condition. The product must be returned to the store originally purchased from and have the original invoice. • For product older than 30 days but less than a year old, we will still accept a return but may issue a restocking fee up to 25%. • The customer is responsible for freight for all returned product. • Discontinued and Special Order items are non-returnable (see exceptions for more information on our special order and discontinued lines). Our 30 day Returns Policy does not apply to the following products, which may not be returned at any time: • Cloud Rider Black Screen fronts • Fia Headrests • Bushwacker single flares • Wood Liners/Wood tool boxes • All custom wood/steel • All custom orders (i.e.: Truxedo, CC Industries, Excelaguard) • Not applicable for suspension products RETURNS EXCEPTIONS • Warranty is limited to defects in workmanship and manufacture - all painted or plated surfaces including, but not limited to: any products that are powder-coated, zinced or painted, or any surface that may be worn away and damaged by road wear and debris in normal use are generally non-warrantable, ask your CSR or our returns department for more details. • All painted products must be pre-fitted prior to painting, as warranty does not cover paint. • All warranty is limited to the original owner and must have the original invoice. • Freight is not covered by warranty through the manufacturer or CLTW/RBL/NSOR/Raven. WARRANTY POLICY • All products are fully guaranteed against defects in workmanship and materials for a period of time specified by the vendor.

q Raven Red Deer 7891-50 Ave Red Deer, AB T4P-2S4 403-343-8855

q Raven Edson

5535 3rd Avenue Edson, AB T7E-1L6 780-723-4717

q Raven Prince George 4450 Hart Highway Prince George, BC V2K-2Z8 250-962-0880

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