FINAL ADOPTED BUDGET 2020-2021

GUILFORD METRO COMMUNICATIONS FUND Metro Communications Administration: Administration section includes the Metro Communications Director who creates and manages the department goals and objectives. This section also provides executive management for Guilford Metro Emergency Communications, Training/Quality Assurance, 911 Information Systems, and Technical Services including budget, planning and personnel management. Emergency Communications: This division is the first point of contact for the citizens to reach public safety emergency responders 24 hours a day, seven days a week throughout Greensboro and Guilford County. The division provides dispatch services for the Greensboro Police, Greensboro Fire, Guilford County EMS, Guilford County Sheriff, and Guilford County Fire. This division also provides after-hour emergency contact for multiple City departments and is involved in city-wide emergency coordination. Support Services: The Support Services Division is responsible for the acquisition, configuration and maintenance of computer, server and network equipment and all information technology equipment and services. These systems include network, CAD and mobile data network, and all associated software systems. This group is also responsible for the CPE, automated call distribution system, and logging recorder systems. This division provides after hour on call duties for the department. IT Public Safety: This division focuses on the complex issues of compliance and leverages technology that can be used within both the Police and Fire Departments while ensuring the technical standards are consistent with that of the organization’s best practice.

Actual

Budget 2019-20

Adopted 2020-21

Projected

2018-19

2021-22

Expenditures by Program Metro Communications Administration Emergency Communications

937,168 7,264,860 834,564 3,467,167 12,503,759

835,61 7 6,495,738 406,658 3,040,544 10,778,55 7

1,033,277 6,977,077 591,020 3,445,826 12,047,200

1,023,749 7,436,322 849,041 3,483,920 12,793,032

Support Services IT Public Safety

Total

Actual 2018-19

Budget 2019-20

Adopted 2020-21

Projected 2021-22

Full-time Equivalents by Program Metro Communications Administration Emergency Communications

6.00 93.00

6.00 93.00

6.00 93.00

6.00 93.00

5.00 7.00 111.00

Support Services IT Public Safety

2.80 7.00 108.80

2.80 7.00 108.80

5.00 7.00 111.00

Total

Adopted 2020-21 Budget

132