Manager's Toolkit Oct 2017 Final Version

Topic

Content overview

Why is it important to manage performance? When do we review? Our Performance Management Process SMART Objectives Leadership Competencies Functional Skillsets Why is it important to develop our people? Great conversations Why is it important to manage Absence? Understanding Absence Absence Process Managing different types of Absence Return to work interview What is Capability Management? Capability and Conduct – the difference Causes of under performance Managing Capability - the process Capability Key points Why do we have a Dismissal & Disciplinary Policy? Who’s responsible? Types of misconduct The steps Investigation Hearing Levels of Disciplinary Action Appeals

Section 1

Section 2

Section 3

Section 4

Introduction to Grievance The Grievance Procedure

Section 5