Compagnie des Alpes - 2017 Registration Document

4 SOCIAL, SOCIETAL AND ENVIRONMENTAL INFORMATION Societal aspects

the FDJ - Nouvelle Aquitaine - Futuroscope woman’s cycling team, supporting several local rugby and football teams, etc.; z helping the sick ( Petits Princes in collaboration with the SNELAC, Téléthon ), taking part in the 22 nd Gala de l’espoir of the Ligue contre le cancer - Paris Committee); 4.4.2 SAFETY/SECURITY MEASURES For the CDA Group, the security and integrity of its employees and customers are priorities (see also 4.2.7. Employee health and safety). Before the start of each season, forums are organised to welcome new employees and distribute as necessary booklets or welcome guides that set out these priorities. It is also a good opportunity to tell employees about the low season activities and corporate strategy and explain what they can do to increase the “Very High Satisfaction” of customers. Training is dispensed on customer hospitality and safety and also operational procedures, preventive measures (movement and postures, working at heights, using chemical products, etc.), and procedures to follow in the event of an incident. In the 2015/2016 fiscal year, a total of 28,308 hours of safety at work training was provided. CDA Group subsidiaries are particularly attentive to: z equipment, ski lifts and attractions working properly (periodic and systematic monitoring); z compliance with safety rules; z compliance with food safety regulations in the catering business (HACCP rules, bacterial analysis, staff training, etc.); To prevent all forms of corruption and encourage best ethical practices, the Group has drafted and distributed an Ethics Charter which is a guide for professional conduct, an IT system resources usage charter, and procedures to combat money laundering and the financing of terrorism. At subsidiaries, these codes of conduct are backed up, where appropriate, by formal undertakings by the management, training courses, and clauses in employment contracts. Compliance with the law, Group policies and the proper functioning of processes are ensured by the application of internal controls, the separation of duties and regular internal audits. Since 2013, the formalisation of the Group’s internal control procedures has strengthened the application of best practices and employees’ vigilance to fraud (see Chapter 3, section 3.5.5). This procedure helps prevent fraud. Management of suppliers and subcontractors The Group has adopted a pilot Purchasing policy which lays down the key principles which apply to each of its entities. As part of this local commitment, the CDA Group chooses recognised local suppliers if possible, who share the same values in terms of risk prevention and respect for the environment. 4.4.3 ETHICS Internal control and fraud

z trips for disadvantaged children to Walibi Belgium (free day for Arc-en-Ciel, an umbrella association for different institutions for disadvantaged children, or a football club which uses sport to help remove young people from their difficult social circumstances), Serre Chevalier supports an association which provides access to the mountains for disadvantaged youngsters.

z water quality used in operations: artificial snow-making, bathing water; z the health of animals (veterinary check-ups); z customer information (posters, panels, signage, safety in dangerous areas, etc.) In addition to all these practices, Group sites undertake specific preventive measures, such as the development of quiet or family skiing areas, safety measures for embarking the chair lift (ESF agreement, elevators for children, carpet, school at headquarters, installing guard rails, anti-submarining seat safety measures, etc.), raising awareness about the risk of avalanches and the use of victim detection equipment (ARVA Park, for instance), pictograms and reminders of conduct and behaviour on the attractions, and enhanced monitoring of the operators. Finally, certain sites have directly undertaken actions to raise awareness of disability and improve access for people with a disability. Futuroscope has the national Tourism & Handicap certification ( label national Tourisme et Handicap ) for people with motor disability, mental disorders and hearing impairment. Alongside this, Futuroscope’s “Eyes Wide Shut” ( Les yeux grands fermés ) ride, operated in partnership with the association of the same name, for example, raises visitors’ awareness on the issue of visual impairment. Where appropriate, contracts include environmental protection clauses and a prevention plan, possibly with a prevention-safety- environment guide. For example, the Serre Chevalier site has integrated an Environmental Charter into the prevention plans produced with external companies. In addition, procurement departments are helping to eliminate the most hazardous chemical products by refusing them or limiting them in orders. The Group also has intellectual property and licence protection clauses in it contracts, and the contracts signed by CDA Group subsidiaries reflect the CDA Group’s commitment to not participating in concealed employment practices or those that fail to comply with regulations. Subcontracting is mainly used for maintenance work: trail work and ski lifts for ski areas, and ride maintenance, security of access and upkeep of green spaces for the Leisure destinations. The Group pays particular attention to the compliance and safety levels of themed items sold in Leisure destination stores. The toys in particular are subjected to a stringent control procedure to guarantee optimal safety. Audits are notably conducted at the main toy-maker and crockery factories, on their social commitments (child labour, compensation, hourly volumes, health/safety, environment, etc.) and their quality systems (control of raw materials, manufacturing process, compliance with EC regulations, etc.).

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Compagnie des Alpes I 2017 Registration Document