Feb 2019 - Cover

February 2019 Issue 2

AT&T in 2019 A Connected World

LDP CONNECT Bridging the world of community, leadership & technology for AT&T's future

INSIDE THIS ISSUE

3 LETTER FROM THE TEAM

It's a new year and a new issue. We enter 2019 with the word "Connected" on the tips of our tongues. What does this mean? Let's find out in a top trends list our leadership team has created for you. 6 SOMETHING INFORMATIVE AT&T realized tremendous change and growth in 2018 . This Analyst Day 2018 recap provides a high-level review of the key takeaways and a look forward at our road ahead. 12 SOMETHING COOL Have school or even LDP pride? Check out which universities LDPs hail from and the different places we've all connected in ringing in our favorite program's 30th birthday. 17 SOMETHING SOCIAL With an eye on our 2019 top trends, let's see what industry leaders are saying on Twitter in the new year... 21 SOMETHING INNOVATIVE Amazing things are happening in the AT&T Foundries. We have an insider's view of what's going on right now from an LDP who's on the ground. Then we've taken our best shot at demistifying autonomous vehicles. We know "smart" cars are currently all the buzz, but what does that actually mean? Over 20 LDPs from the class of 1997 to 2018, voted on discussion topics and then got together last month via telepresence. This section's all about how you can get even more involved with LDP Connect in the future. 30 SOMETHING INTERACTIVE

35 SOMETHING TO CELEBRATE

Promotions, new staff, new additions, weddings, there's much to celebrate in the LDP community.

Feb 2019, Issue 2

AT&T IN 2019: A CONNECTED WORLD The Class of 2018's Letter from Leadership

Hello Fellow LDPers!

We would like to begin this edition by saying THANK YOU.

The amount of support and good thoughts extended to us over the redesigned LDP Connect has been overwhelming. We are so grateful for each of you, whether you read the whole November issue, just a few pages, whether you contributed as a writer,

Aly Sheridan

photographer, a participant in our Connect Conversation, or as a reader. Thank you.

This edition kicks off the year 2019. It is all about the trends that are sure to shape our world, both inside and outside of our AT&T lives. Above all, the theme for 2019 that we’d like to embody is connectedness. We will take a look at our company's key business priorities and financials as we open the new year. We will examine top trends and new technologies such as autonomous vehicles and 5G. We will learn more about each other through pictures of our business school days, new and exciting changes for our fellow LDPers, and look to social media for inspiration from some of our world’s business leaders. We also asked some of you what you think is in store for is in 2019 - read ahead to learn more! We are only as strong as our network, and we are looking forward to seeing what you all do in the year ahead!

Andrew Petillo

Megan Shulby

Cheers,

What do you think the big trends will be in 2019?

Aly, Andrew & Megan Leadership Team, LDP Connect Class of 2018

LDP Connect Team

February 2019 Issue

Leadership Team Andrew Petillo Aly Sheridan Megan Shulby Editors/Content Samantha Marsh Femi Olamalu Andrew Petillo Aly Sheridan

Writers Toyyib Morakinyo

Femi Olamolu Andrew Petillo Nikhil Sawney Aly Sheridan Megan Shulby Tariq Walker

Design Megan Shulby

Design Support Andrew Petillo Aly Sheridan

Photo Creds Ellen Arthur Ariel Brassil Sara Curry Luther Harris-Disalvo Erika King Anisha Patel

Carmen Sullivan Syreeta Thomas Crystal Vastine

Feb 2019, Issue 2

2019 Top 10 Trends

Anytime, anywhere

Be transparent

Establish trust with our audience.  Proactive updates on policy changes and admitting mistakes builds brand loyalty in today’s data- centric and privacy-concerned business environment.

At the airport, gym or office? Our customers still want to seamlessly consume products or services wherever they are on their time.

Get visual

Go live

Nearly 80% of the world’s internet traffic is video. Over 500 million hours are watched on YouTube daily.  “Insta it” as Instagram has 1B monthly users to engage with in capturing the aesthetics of our product offerings.

Live content will account for 17% of all internet video traffic by 2022 and also leads to more conversions.

Let advocates do the talking

Make it personal Content needs to be engaging and when possible, unique to each customer.

Encourage top customers and micro-influencers to share their stories or re-share others'. stories. Someone else’s opinion on our products just means more.

Say thanks

Take a stance

Are there causes that our company and customers can agree on?  Protecting the environment?  Inclusivity?  Today’s consumer wants to connect with brands on more personal level.

Holiday cards and year-end videos are great, but why not do so in real time and show some personality while we’re at it?

Think culture

Trust the numbers

Taking care of your employees is just good business.  It leads to better talent working for us and even more customers.

We have a hunch… data and analytics lead to better business decisions.

Feb 2019, Issue 2

ANALYST DAY RECAP 20 1 8

by Andrew Petillo, Class of 2018

Presenters/Contributors: Randall Stephenson – Chairman & CEO, John Donovan – CEO, AT&T Communications, John Stankey – CEO, WarnerMedia, Lori Lee- CEO, AT&T Latin America, Brian Lesser- CEO, Xandr and John Stephens – CFO On November 29th, our senior leaders addressed many topics around how AT&T will best navigate the ever-changing “world of modern media.”  Given the average household’s average $300/month spending on communications and entertainment, we’re well positioned as a leader in both to compete for a lion's share of these dollars.  Our efforts in enhancing our fiber footprint, broadband growth and purposeful pricing adjustments will aid us in these endeavors. 

Two of the biggest focuses for 2019 will be our evolving video strategy and improved targeted advertising capabilities , and we've highlighted some of the key take-aways from our leadership’s remarks specific to these areas for future growth...

AREAS OF FUTURE GROWTH I N 20 1 9 . . .

Feb 2019, Issue 2

EVOLV I NG V I DEO STRATEGY

Video is one of the hot topics of 2019 discussed in=depth during the 2018 Analyst Day recap. From over-the-top (OTT) changes to new packaging needs, here are some of the key takeaways to note for the coming year.

The need to design skinnier packages to fit viewing profiles, as customers are no longer willing to pay for de-personalized bundles OTT profitability is essential, given 95% of video content in 2008 was via linear vs. just 55% in 2018 Amazon and Netflix, among other OTT incumbents’, libraries will become a lot thinner in next 18-24 months with expiring rights deals

We will see a shift from broadcast to unicast streams (unique to each customer), with our own new direct to consumer offering releasing Q4 2019 Due to pre-existing customer relationships, acquisition cost will be lower for us than competition

Conversion from traditional to OTT customers lowers our churn, which is

why we’re heavily investing in DIRECTVNOW and WATCHTV products

WE ADDED 1 MI LL ION F I BER SUBSCR I BERS FROM 20 1 7 TO 20 1 8

Feb 2019, Issue 2

THE SCAL I NG GROWTH OF ADDRESSABLE ADVERT I S I NG

Advertising is changing drastically in today's market. No longer are blanket ads targeted to general audiences the means of communication. Hyper-targeted, personalized messages are the way of the future. Here are some takeaways to note as we see exciting new developments in the world of advertising in 2019:

Increased precision, along with context and quality of content, is key

Consent and transparency are essential with future data collection, driving recommendations that customers value

Distribution: #1 distributor of TV, #2 mobile provider, #3 broadband provider

Connections on connection - we have 370 mil 1st party customer connections which equates to billions of data points When it comes to content, Facebook and Google are powerful, but don’t have video content we have yet to attract the same audience. This content is fueling our advertising format innovation The future of technology comes via a marriage of distribution, data and content. (our AppNexus digital ad platform will be a differentiator)

Nearly $7 billion of annualized revenues and 20% growth on traditional advertising revenues

OUR BUS I NESS FROM 1 0 , 000 FEET

Fast 5G Facts Lower latency, faster speed, and greater bandwidth - these are some of the cool features 5G offers with AT&T leading the pack as the only standards- based provider. These are some revolutionary ways 5G will change how we live and do business.

1 5G is a unified

2 Immersive Media Experience 5G will revolutionize virtual and augmented reality experiences. which is an important step in the evolution of wireless technology that promises to significantly

Improved Connectivity

platform that will enhance mobile broadband experiences and support new ways to interconnect.

improve connectivity, reliability, and speed for billions of users.

3 Three-Pronged Approach

AT&T unveiled its innovative framework that will enable 5G and fiber–based connectivity to work harmoniously, thereby facilitating the radical transformation of consumer and business offerings.

Mobile 5G

Fixed Wireless

Edge Computing

Content by Femi Olamolu Design by

4 Fourth Industrial Revolution (Industry 4.0) 5G provides a scalable platform for connecting a variety of enterprise and industrial IoT applications — transforming a wide range of industries by giving machines, devices, sensors, and objects the ability to connect and communicate reliably and securely.

5 Healthcare Innovation

Megan Shulby

AT&T and Rush System for Health formed a partnership that promotes wider accessibility to innovative treatments and helps improve the patient experience.

Wh e n y o u h e a r “ h a r n e s s i n g t h e p o w e r o f o u r n e t w o r k , p e o p l e a n d c o mm u n i t i e s t o e n r i c h l i v e s t h r o u g h m e a n i n g f u l c o n n e c t i o n , ” t h i n k b e y o n d j u s t s e l l i n g s e r v i c e s . T h i n k a b o u t u s i n g a l l o u r a s s e t s t o s e r v e o t h e r s a n d c h a n g e l i v e s . . Commit to Our Mission

- J o h n D o n o v a n , C E O , A T & T C o mm u n i c a t i o n s

H A P P Y B I R T H D A Y L D P

h e r e ' s t o t h e n e x t 3 0 !

- L D P C O N N E C T

FACES AND PLACES OF LDP

Has it really been 30 years of connecting all over the globe?

L E A R N

Expanding our knowledge bases...

G R OW

...while forging new friendships and business relationships...

C O N N E C T

...is how, we in the LDP community, thrive in today's connected world.

2 0 1 9 T R E N D S . . . A TW I T T E R J O U R N E Y

Tw i t t e r i s a l i ve w i t h t he sound o f new yea r t r ends . Le t ' s t ake a l ook and see wha t l eade r s a t o t he r Fo r t une 500 compan i es a r e s ay i ng a r e t he ho t i t ems t o keep up w i t h f o r t h i s yea r . I t neve r hu r t s t o s t ay on t op o f t he compe t i t i on !

Feb 2019, Issue 2

INVEST IN FUTURE CODERS

Tim Cook, CEO of Apple, discusses the importance of investing in our students who will shape our future - regardless of their ability. A part of this future includes investments in early childhood coding education.

FOCUS ON DIVERSITY

Diversity is not just the right thing to do, it also makes good business sense. Karen Walker, CMO at Cisco, posts about the research that backs diversity initiatives leading to improved business outcomes.

REDEFINE THE COMPETITION Tesla and SpaceX visonary Elon Musk argues that his biggest competitors are traditional gas vehicle manufacturers. When he introduced his innovative electric car technology, he made it open source to "accelerate a sustainable future."

WEAR YOUR TECH

Wearable trackers that help us perfect our fitness, sleep and overall health are rapidly growing in popularity - even for Dell founder and CEO Michael Dell.

IMPROVE CONTINUOUSLY

Mary Barra, CEO of General Motors, discusses innovation at a company with an established history. She asserts that GM sticking to its vision of Zero Crashes, Zero Emissions, and Zero Congestion in 2019 will make it a strong player along its more nontraditional competitors making huge strides.

MAKE NETWORKING ACCESSIBLE TO ALL For LinkedIn CEO Jeff Weiner, social networking is second nature. But what about for those who "have the right skills but lack the right connections?" LinkedIn is trying to bridge these gaps in 2019 to create economic opportunity for all.

Content by Aly Sheridan and Andrew Petillo Design by Megan Shulby

We need to build a better product. A better product or experience drives more engagement, more engagement drives more data & then ultimately when you get that kind of flywheel going, you have an opportunity for better and more monetization.

- John Stankey, CEO - WarnerMedia

AT&T AND THE INTERNET OF THINGS A Conversation with Andrew Ewbank

by Toyyib Morakinyo, Class of 2018

What do trash cans, beverage coolers, and portable toilets all have in common?

T hey are being experimented on at the AT&T IoT Foundry in Plano, TX to develop smart devices. The future is now! There is an ongoing technological revolution to create a more connected world with everyday devices, and with greater demand for seamless latency -free connectivity, AT&T is positioned as an industry disruptor in the IoT space. To gain a better understanding of IoT and AT&T’s positioning, I visited our IoT Foundry in.

Plano to speak with Andrew Ewbank (LDP, Class of 2017), current Product Marketing Manager for IoT Professional Services, primarily focused on launching a Smart Buildings offering. Today, the AT&T IoT Foundry is at the cutting edge of prototype development and product customization for unique business needs of our customers. With engineering teams and product management teams capable of helping businesses develop their IoT strategy,

“with this customer to develop strategy, implementation and deployment for the customer”. This provides AT&T new opportunities as a connectivity provider and to “move up the stack”, a term Andrew used to describe areas where AT&T sees major potential with connectivity as the baseline. Furthermore, we can also provide software and devices management for clients so that they can focus on their business. This “moving up the stack” strategy really encapsulates the potential revenue driver that IoT can be for the company.

products, services, the IoT group can ultimately help a customer develop IoT Solutions that fit their unique business needs. My tour with Andrew started on the second floor which is divided into two spaces; Innovation and Ideation where I got introduced to the Red Bull cooler. An innocuous product; until Andrew explained that companies like Red Bull lose millions of dollars yearly in lost coolers or vendors storing the competition’s products. With IoT solutions, these coolers can be retrofitted with chips and sensors to relay data like temperature, cooler location, and products stored to Red Bull. This provides companies with opportunities to centralize their operations management, virtually track assets and efficiencies. The second space houses Product, Marketing, and Sales; where support teams like IoT Professional Services works, Andrew simplifies what the team does with this scenario: . “When a customer comes in and says, “I know IoT will be huge, I know I need it in my business but I’m not sure what that looks like” our Professional Services team is able to work

“There’s a lot that we are doing to continue to grow!” – Andrew Ewbank

When entering the Foundry, you may be surprised to see a portable toilet and a Red Bull machine sitting in the middle of the floor. For Foundry employees, this has become a normal sight when they enter work each day.

"There is a possibility that the breakthrough application for IoT is being developed just 20 feet away from where I sit." -Andrew Ewbank

most IOT connections in America then that’s a pitfall. We need to keep pushing up the stack for growth, focus on more innovative use of our existing networks and use of the LTE-M and narrowband technologies recently implemented. I think AT&T is in a unique position to see it form a bird’s eye view, we have expertise in the connectivity side of things,we have expertise in the device side of things, with the prototyping in Foundry, and we can take those learnings and innovate.

What excites you the most about working in the IoT space?

The growth mindset. There are lots of opportunities to innovate and expand AT&T’s reach as a business solutions provider.

What does future hold for IoT?

IoT has been around for few years, but there’s still a lot of room for growth, especially up the stack, in services, and with the introduction of 5G. I think IoT is going to be the first compelling business use for 5G. What 5G brings to the table for IoT is near real-time updates, more connectivity, more devices, all in a single space, and all being able to talk on whatever data platform a customer wants to utilize. We have done a lot of good work, but the horizon is so vast that if we don’t keep pushing and we just rest on our laurels and if we just say we have the

I had heard so much about the AT&T Foundry – its where cool stuff is being done! What do you think the work in this building means to the future of AT&T and the IoT space?  It has been an awesome experience to be able to come in here and sit with all these amazing technologies and walk by a connected porta-potty every day, the Faraday cage, 3D printers, all these advanced technologies. I get to work and cohabitate with smart people, the people who are prototyping these things that will someday be the future of IoT. There is a possibility that the breakthrough application for IoT is being developed just 20 feet away from where I sit. It has been one of those things where you have to pinch yourself every morning and say “I’m actually going into this space to push products across the goal line for this company and be so close to all these great innovations” so what the building represents and what the Foundry represent is AT&T’s commitment to be a leader in IoT Innovations. We are not going to let someone else figure it out before we do. We are driven to be the ones that collaborate with our customers and say “If you have a problem, come on in, we can fix it and we will help you prototype it, we will help you build it and we will help you deploy and implement if need be.”

THE RACE TO AUTONOMOUS VEHI CLES

When you think about the amazing technologies being developed for an By Toyyib Morakinyo and Tariq Walker, Class of 2018 advanced future, there is probably not a single technology that has received more spotlight than autonomous vehicles (AVs). AVs promise a future where we can enjoy a car ride without having to touch the steering wheel. The car would be the chauffeur, while you sit back and sip a cup of coffee or glass of wine. Sounds like something out of a sci-fi movie, but with technological advancements and recent developments, we are moving closer to the reality of self-driving cars.

Where are we in the development of fully autonomous vehicles? How far are we from this highly-anticipated future? To answer these question, we must first understand that there are 6 Levels of Driver Automation, as defined by the Society of Automotive Engineers (SAE) International, and what each level entails.

$ 65 . 3B

24M Number of connected cars on the AT&T network as of Q3 2018

The global autonomous vehicle market size expected by 2027, according to MarketWatch

Feb 2019, Issue 2

6 Levels of Driver Automation

LEVEL

00 01 02 03 04 05

No automation.

Assist features such as adaptive cruise control are in the car.

Partial driving automation; today, many new cars are equipped with Level 2 capabilities

Conditional automation; this level is the new breakthrough point.

High automation; the vehicle is fully capable of driving themselves under specific conditions and environments.

Full automation; the vehicle is capable of all driving functions.

Feb 2019, Issue 2

KEY PLAYERS

Some of the major players in this market consists of several well-known companies such as Google, Waymo, Uber, Tesla, other major automotive companies, and AT&T. With our telecommunication expertise and history, we could be responsible for the platforms in which all these connected cars communicate through.

THE CHALLENGES AT HAND While technologies escalate rapidly, challenges do as well.

While this technology is a breakthrough, current US laws, the speed in which laws are adopted, infrastructure, and other issues, prevents this technology from being included in the US version of the 2019 Audi A8.  As a result, these challenges will need to be resolved before we can advance to Level 5 of vehicle autonomy. Among the legislative challenges, there are a few technological short comings that plague the advancements of AVs.  For cars to be classified under Level 5, sensors and radars would need to have the capability to quickly scan the car’s surrounding environment, interpret the data, and deciding the corrective action.

“internet access to gather, analyze, and communicate with each other are still being developed. Our infrastructures must also be redesigned to better suit AVs and make it easier to scan and interpret the signs and road layouts. Additionally, security will also be a challenge. With the increase in connectivity that the AVs are required to be successful, consumers are susceptible to cyber-attacks. Finally, We, consumers, must become more comfortable with relinquishing control to vehicles and the sight of a cars navigating our streets without a physical person behind the wheels.

Communication platform for a "connected" car, a vehicle that possesses

Feb 2019, Issue 2

AUTONOMOUS VEHICLES AND AT&T

As one of the largest telecommunications companies in the US, AT&T has aligned itself with automotive industry leaders while improving the communication platform in which cars gather, process, and apply the information to secure a seat at the table.  Our relatively recent partnership with Ford, Nokia, and Qualcomm in which AT&T has become the exclusive provider of cellular connectivity for the C-V2X, Cellular Vehicle to Everything, trials at San Diego’s Autonomous Vehicle Proving grounds in San Diego, CA.  Since 2017, the focal point of this trial has been to improve C-V2X technologies to increase vehicle safety, efficiently analyze data, and ultimately save consumers and automakers money.  Essentially, your car would have the capability to “talk” to a city’s advanced infrastructure to obtain a better idea of its environment. mind is 'how has AT&T positioned itself to be a force to reckon with in the AVs market?' The next question that is probably on your

Taking a closer look at what is required for AVs to be successful, it is only logical that AT&T would play a significant role in the AVs movement, considering its’ position in the development of “smart cities”. Technologies such as C-V2X, smart city infrastructures, advanced radars and sensors all require a significant amount data to be communicated with minimal latency. This is where the release of a 5G network comes into perspective.  As it stands, 4G network is to slow to provide human-like reflexes, while 5G may be just what AVs need to make decisions almost instantaneously.  AT&T is in the process of rolling out mobile 5G to 12 major cities (i.e. Houston, Jacksonville, Louisville, New Orleans, San Antonio, Atlanta, Charlotte, Dallas, Indianapolis, Oklahoma City, Raleigh, and Waco) by the end of 2018 and an additional 7 cities in early 2019. As 5G becomes readily available over the next few years, we become that much closer to more AVs on the road. AT&T continues to be a pioneer on all front and the autonomous vehicle industry is no exception. From the technologies that are embedded in the vehicle to the infrastructure that supports AVs, it will be interesting to see the benefits of AVs come to fruition as a result of our involvement.

We're always looking for areas of innovation....

...in the U.S. that we can take south to the Mexican operations. We've introduced non subsidized smartphones and most recently are working together on expanding IOT abroad. - Lori Lee, CEO, AT&T Latin America & Global Marketing Officer

FEB 2019, ISSUE 2

FROM PRODUCTS TO MEDIA

A RECAP OF THE JANUARY 2019 LDP CONNECT CONVERSATIONS

by Megan Shulby and Andrew Petillo, Class of 2018

What are the coolest tech products today that come to mind? What if Disney “messed up” the

get to know other members of the LDP community and share their ideas on hot button issues of the day. Based on November 2018 poll survey results, the two topics selected for the inaugural conversations were “cool, new tech products in the news” and “movies or TV show recommendations.” First up were new products and technologies that stood out to participants. There was something for everyone. Whether it was a series of new, “smart” water bottles that one can order off Castlight or rollable television screens, recently presented at CES 2019, the newest and edgiest products on the market facilitated dynamic conversations between all. Eventually the conversations led to AT&T’s current participation in the over-the-top (OTT) streaming market with the launch of its new OTT product, Osprey. Debate picked up based upon initial testing by members of the Connect Conversations roundtable. Participants compared Osprey to its competitors such as the Amazon Firestick and Apple TV. The 30 minutes for each topic. Ready, set and go.

new Mary Poppins movie? How can businesses get consumers and other

organizations to trust them with their data? These questions and more were the center- points of conversations held at the inaugural LDP Connect Conversations in January 2019. “Connect Conversations” is a new initiative sprung from the revamped LDP Connect platform that seeks to build deeper connections across current and past LDP classes in unique and interactive ways. These optional bi-monthly telepresence get- togethers enable each LDP attending to share “something cool” based upon pre-selected topics and spontaneous tangents along the way. Pre-planned or not, Connect Conversations’ ultimate objective is to put the “away” sign up on Qs and emails for a moment and bring some fun face-time to the LDP community during the workday. 15 LDP graduates and current participants from around the United States virtually gathered with the LDP Connect committee to

FEB 2019, ISSUE 2

necessity to log into the product via the DIRECTVNOW app initially dissuaded some members but the content and capabilities of the product sparked keen interest in future versions. Second was movie and TV show recommendations.  Below are some of the highlights, along with some memorable quotes.

Movies/TV series mentioned:

The Marvelous Mrs. Maisel (TV) CNN documentaries: The Eighties and the Nineties (TV) Justice League Harry Potter and the Cursed Child (anticipated release in 2020) Office Space Mary Poppins Returns Silicon Valley (TV)

“Didn’t have enough umpf” – Tariq Walker on Justice League

"I have the Disneyland annual pass…for this movie, I was kind of nervous. What if they mess up the original? But it turned out to be a great movie" – Aly Sheridan on Mary Poppins Returns “The show really does an awesome job reminiscent of “Mad Men,” through the music, fashion and scenery, to make you feel as though you’re back living in 1950s New York” – Andrew Petillo on The Marvelous Mrs. Maisel The conversation then took a turn from recommendations to AT&T’s growing position in the content space. Will we see unbundling and then eventual re-bundling of content?  What will the revenue models of the next 1-5 years look like?  Is there a right balance for free content including targeted ads?  Could we see more smart furniture, turning from table into a TV, based off of typically consumption patterns in the not so distant future? These topics and others led to some really rewarding dialogue amongst our peers.  At the end of the day, we agreed that it will be really important that AT&T produce must-have content that consumers want to have access to and view all year round. “Interoperability” was also discussed and the desire for many of us to view as much as we can in one place or on one device.  This is an opportunity can further explore capitalizing on in the ever- changing marketplace.

FEB 2019, ISSUE 2

Other interesting quotes from the conversation regarding the evolving market of entertainment and content include: "The benefit of being an aggregator will have to come back into the marketplace" – Brian Robertson "I would pay for all the content if I could access it from one point" – Asagi Onaga-Ishimaru "Right now, content platforms are like a buffet - a little bit of everything." I have Netflix but I don't watch more than I’d like to admit” – Justin Chen

With members of the conversation ranging from the Classes of 1997 to 2018, the spectrum of views proved dynamic and inspired multiple tangents and offshoots.  The inaugural LDP Connect Conversation proved to be a successful way for current LDPs and graduates to share their views, exchange perspectives and crack a few jokes during the work day. It’s safe to say we couldn’t be more excited for our next edition in late March!

The LDP Connect committee wants to thank all LDP participants who joined us for the first Connect Conversation: Jason Campbell – Class of 2018 Carolyn Chandler – Class of 2008 Jeffrey Chao – Class of 2009 Justin Chen- Class of 2017 Bryant Daley – Class of 2018 Karla Enriquez – Class of 2000 Andrew Ewbank – Class of 2017 Alice Li – Class of 2018 Laju Obasaju – Class of 2017 Asagi Onaga-Ishimaru – Class of 2018 Claire Petree – Class of 2008 Brian Robertson – Class of 1997 Phillip Spencer – Class of 2018 Charles Stein – Class of 2016 Yao Yao – Class of 2017

S O M E T H I N G I N T E R A C T I V E FE A TURE YOUR PROJE C T.

Want to be featured in the May or August editions of LDP Connect?

Do you have an interesting post-LDP program role in a growth area within AT&T? Fun hobby or past time that's inspired creativity or new ways of thinking at the office? Care to share your view on something you're passionate about? Come write with us!

OP-EDS, PROJE C T HIGHLIGHTS, PRODU C T REVIEWS A ND MORE.

If you'd like to join our LDP Connect team as a guest writer, please e-mail Andrew Petillo (ap692t@att.com) and he'll let you know how you can get involved!

Stay tuned for March's edition of LDP Connect Conversation

The telepresence topic (as selected by vote in last edition) will be:

Your favorite city visited in the last 5 years, in the U.S. or abroad We'll discuss... - what made it your favorite - one thing you learned from the experience that could shape AT&T's business strategy in the years come

Feb 2019, Issue 2

S O M E T H I N G T O C E L E B R A T E

T H E L D P C O M M U N I T Y I S M A K I N G W A V E S A N D T A K I N G N A M E S O N C E M O R E

Feb 2019, Issue 2

Something to Celebrate

Let's hear those wedding bells

Congrats to Erika Nathan (LDP Class of 2017) and Devon King on their wedding in Montego Bay, Jamaica!

Welcome to the LDP Family Ellie Bell Sullivan! Carmen Sullivan (LDP Class of 2018) just adopted this 10- week old, puppy on January 31st. Ellie Bell is a terrier/black lab mix and also off to a surprisingly fast start with Harvard Business Review/PLE course completions :)

Feb 2019, Issue 2

LDP'S NEWEST W E L C O M I N G

S T A F F L E A D E R S

MICHELLE JORDAN AVP - HR DEVELOPMENT PROGRAMS AND COLLEGE RECRUITING

As AVP, Call Centers, she led a team of more than 2,000 Direct Sales call center leaders in the Mobility & Entertainment Group, delivering best in class customer service and a multi-million dollar revenue stream for Video, Internet and Wireless. Michelle began her career with Honeywell (formerly AlliedSignal) as an Environmental Engineer. After that she worked for UCB Chemicals as a Process Development Engineer and Product Manager. As a small business owner, she owned and operated an upscale communications and design studio in Midtown Atlanta and as an adjunct instructor at Atlanta Technical College, taught Marketing and Business Law classes to small business owners. A native of Saginaw, MI, Michelle holds a B. S. Degree in Chemical Engineering from Florida A & M University in Tallahassee, FL as well as a MBA with a concentration in Marketing from Kennesaw State University in Kennesaw, GA. In the community, Michelle currently serves on boards for Regeneration, an urban economic development organization and the City of DeSoto Economic Development Corporation. She resides in Dallas with her husband Jeff and their two sons, Mylan (15) and McKinley (14), who loathe her annoying cheers on the field or in the gym during their games. She often daydreams about one day hitting a hole-in-one and always has at least three books on her nightstand or loaded in her Kindle that she’s reading.

Michelle Jordan , Assistant Vice President – Call Center has accepted the position of Assistant Vice President – HR Development Programs and College Recruiting. Michelle will remain in Dallas and report to Dahna Hull. In her role as AVP, HR Development Programs & College Recruiting, Michelle leads a team of leaders responsible for executing college recruitment strategies for technical, graduate and business full- time development programs and internships. Michelle joined AT&T in the Advertising Solutions organization in 2006 where she was instrumental in leading the development of a universal product brand for the metered ad program across all 22-states. In her role as Director, Corporate Strategy, Michelle was responsible for driving initiatives to broaden and unify AT&T’s advertising strategy. As Director, Service Management, Michelle led the introduction of a new Service Manager role to support mobility applications customers. While serving as Director, Executive Communications, she was responsible for developing and leading a broad range of external and internal communications projects for the Chairman. In her role as Executive Director, AT&T University, Michelle and her team masterfully designed and delivered an impressive Leading with Distinction program during the DIRECTV integration.

Feb 2019, Issue 2

LDP'S NEWEST W E L C O M I N G

S T A F F L E A D E R S

MEGAN KENNAUGH DIRECTOR - DEVELOPMENT PROGRAMS

AT&T Development Programs & College Recruiting is committed to developing extraordinary, agile leaders to successfully lead our business today and into the future.  To further that goal, we welcome Megan Kennaugh as our new Director – Development Programs .  She will be responsible for leading the strategy for our flagship development programs: Leadership Development Program and Finance Leadership Development Program Megan began her career with AT&T in 2008 and has held roles in Retail Sales and Mobility Operations, Project Management, HR Business Partner and her most recent role as the Chief of Staff for Lori Lee supporting the Global Marketing Organization.   During her three-year tenure in that role, Megan experienced amazing learnings during a period of immense change with the company (and with her responsibilities) - from the GMO to merger integration to the VRIO IPO to understanding the business, the politics and the cultures of Mexico and LATAM - it truly gave her a global perspective on our business.

Megan will assume her new role on February 1st and will remain in Dallas and report to me.

Please join in welcoming Michelle and Megan to the organization.

Feb 2019, Issue 2

LDPs on the move Congrats on your new positions!

Aria Siddiqi HR Business Partner - Diversity and Inclusion, AT&T Inc

Aria joined AT&T as part of the Leadership Development Program (LDP), AT&T’s flagship talent recruitment and development program, in 2011 and has held a variety of roles. Most recently, Aria provided executive support to the CEO of AT&T Business as a Lead Chief of Staff. Prior to that, Aria led the Annual Enrollment initiative within the Health & Welfare Benefits organization providing benefits to 1.2 Million AT&T employees, retirees, and their dependents. Aria started her career with AT&T in National Business and U-Verse field operations where she managed both bargained and management teams and focused on developing teams and improving service quality. In National Business, Aria was responsible for developing the end-to-end implementation process for Unified Communications and pivoting her team of global project managers to the product. Aria has also spent time in AT&T Partner Exchange, where she was responsible for the Private Cloud product launch, lifecycle management and ordering portal development. Prior to AT&T, Aria obtained analytics and finance experience while working for Kraft Foods, GG+A (Grenzebach, Glier and Associates), a boutique consulting firm, and CVS/Caremark. At GG+A, Aria dedicated her time to working with non-profit organizations where she focused on analyzing client constituent databases to derive ways to increase endowment generation efforts. Likewise, following her work at GG+A, during her time at Kraft Foods, she was responsible for conducting in-depth financial and market analysis as part of her role. Aria has also worked for CVS/Caremark in their Customer Care division, where she focused on analyzing key metrics of a 500 employee call center and recommending key metrics and procedure efficiencies. Aria received her MBA and Bachelor’s degree in Economics from the University of Illinois in Urbana-Champaign. She is from the Chicagoland area and has recently relocated to Dallas, TX.

Feb 2019, Issue 2

LDPs on the move Congrats on your new positions!

Brian Bachman Director - Technology, AI Solutions - Chief Data Office, AT&T

Brian currently serves as the A.I. Solutions Lead for CDO’s Digital Assistance & Customer Insights products. In this role Brian is responsible for articulating the future vision, building the roadmap, defining AI Solution lifecycle,co-developing a communication plan & ensuring investment needs alignment. In addition to focusing on reusability and ensuring capabilities being delivered are both relevant to the business and technically feasible, Brian leads design efforts AI Solutions (UI/UX). and has held positions in Contact Center Operations and Human Resources. Brian joined CDO from Finance where he established the Finance RPA Program identifying &delivering a robust portfolio of BOTs designed to eliminate repetitive and rules-based activity. Most recently he served as the strategic Chief Data Office (CDO) liaison for data based initiatives that support corporate organizations including Finance, Human Resources, External & Legislative Affairs, and others. This partnership emphasized data use to enhance and support existing capabilities as well as help develop strategies that allow business units to venture towards untapped opportunities. Prior to joining AT&T, Brian spent a decade as a member of Ernst & Young’s Communications & Marketing department holding roles in Assessment of Service Quality, Alumni Relations, Business Development and Call Center Operations. Brian also participated in a Marketing internship at Marvel Entertainment in New York City and back to back internships with Reichhold Chemie in Vienna, Austria. Brian currently serves as the Dallas-Ft Worth Chapter lead for FAITH RXD, and international non-profit combining faith & fitness. He co-lead the RUN:4JUSTICE, a 5K run/walk that over two years raised over half-a million dollars International Justice Mission (IJM.org) and has served on the Board of Directors for Dallas based Mi Escuelita Preschool as well as being involved with the Ernst & Young Dallas office United Way Campaign. Brian holds dual degrees from Trinity University (B.S. Business Administration & B.S. Economics) and an MBA from SMU. He was born and raised overseas, moving to the United States for college. Brian and his wife Abby have an 8 year old son, Grant, and twin 5 year olds Jack & Nate. During his career with AT&T, Brian has helped establish Digital Life Operations, the Data Security PMO,Proximity Call Center in Mexico City

MIKE MILLER B E S T O F L U C K I N Y O U R R E T I R E M E N T

For 33 years, Michael T. Miller exemplified the AT&T brand. He embodies the AT&T value of pursing excellence in everything, every time. He works tirelessly to make sure what he delivers represents our very best.  Mike will retire as Lead Consultant – Program Graduates in our College Recruiting & Development Programs on February 19, 2019.

Mike has the courage and grit needed to push the envelope and delicately break glass to manage change and transformation.  He builds relationships well and brings an optimistic perspective to the most challenging projects

Mike got his start with Ameritech as a mail clerk. This role allowed him to build great work relationships and career connections that helped him move into careers in Finance and HR.  Mike held numerous roles within HR including Labor Relations and Staffing Supervisor, where he led a recruiting team for external sales professionals.

As Lead Consultant – Program Graduates, Mike has provided valuable guidance and support to our leadership development participants.

Throughout his career, Mike was known as a someone who facilitates open discussions, fosters an inclusive culture and is a trusted team advisor. His hard work and dedication were honored by receiving the 1996 Ameritech President’s Award and the 2008, 2012 and 2017 Service Excellence Award recipient.

CONNECT @ F E L I C I A S I M # F E L S T Y L E

While we will miss Mike and his leadership, we wish him and his wife Nancy well as he starts the next chapter of his life.

Thanks for everything, Mike. Know your creativity, personality and vision has had a lasting impact on LDP Connect, the leadership team and our class as a whole!

(04) 298 1092 4091 info@feliciasimmons.com www.feliciasimmons.com

February 2019 LDP CONNECT