100 West Welcome Packet

CREATING HOMES FOR BUSINESSES

August 9, 2017

Dear Sir or Madam:

Welcome to the Merritt Properties family! Merritt Properties is part of the Merritt Companies -- a family of businesses that also includes Merritt Construction Services and Merritt Clubs. Molded by the work ethic and renowned integrity of our founder, Leroy Merritt, our three organizations believe in building lifelong relationships and want every customer to feel like a member of our family. As of August 9, 2017, Merritt Properties is the new owner of 100 West Road. With 50 years of experience as a local, full- service commercial real estate firm, Merritt owns and manages over 16 million square feet of commercial space in the Baltimore/Washington area and has an unmatched reputation for our commitment to our customers. We look forward to bringing that reputation to 100 West Road. At Merritt, we design, build, lease and manage our properties for the long term and are committed to providing the highest quality of service to all of our customers. Should you have any questions regarding the building, your lease or your space, please call 410-298-2600. You may also refer to the enclosed customer handbook for additional information. Our goal is to make this transition as seamless as possible. However, a few changes with the new ownership are detailed below: Property Management/Customer Service: Merritt Properties will be the new management company. In the event you have a service request please contact our Customer Service Department (24/7) by calling 410-298-2600 or emailing customerservice@merrittproperties.com . A non-emergency online service request portal is also available for your convenience; please refer to the enclosed Online Customer Service Request Portal for more information. In addition, Merritt will have a customer service representative accessible during normal business hours. Leasing: Merritt Properties shall provide all leasing services and has a team of four dedicated leasing representatives to assist you. If you have any questions regarding your lease or your office space, please contact Lauren Lindsay, Ashley Reimer, Whit Levering or Pat Franklin at 410-298-2600. Design Services: Professional design services make the difference between a successful space and one that just never feels quite right. So, to help make the most of your space, we provide professional interior design and space planning services to customers – at no extra charge. If interested, please call 410-298-2600 and ask to speak with an interior designer. Rental Payments: Your rent payment for August 2017 was apportioned between the two previous owners. As of September 2017, rent payments should be made payable to “Merritt-CPTF Towson, LLC” and mailed to 2066 Lord Baltimore Drive, Baltimore, Maryland, 21244. Please be advised that Merritt will not send monthly rent invoices. It will be your responsibility to ensure that rent due under your lease is paid in full and on time. Rent may also be paid electronically. If you prefer to send your rental payment electronically, please refer to the enclosed Electronic Rent Payment forms. In addition, your security deposit has been transferred to Merritt.

Corporate Office | 2066 Lord Baltimore Drive, Baltimore, MD 21244 | 410.298.2600 | merrittproperties.com