Marketing Policies & Procedures

c. Resort Desc>> This will be the resort in which you wish to pull the data from. Make sure you scroll to the Villa del Palmar properties on the list. d. Contract Resort Desc >> Pull all contract resorts that you need for report. If you only need to see the Cancun members for example, only select Villa del Palmar Cancun, if you need a list of all members, Select each of our resorts from the list and move them over and select them. e. Start Date & End Date >> this is where you will select the date ranges for arrivals. i. Make sure you pull members arriving at least 2 weeks in advance of the actual date that you need, in case members are staying long term we want to make sure to catch them all.

15. Then select GO.

16. Under “Actions” on the top left of screen, you want to select “Export” and then export to an Excel Workbook.

CLEANING UP THE LISTS AND PREPARING FOR MAILING

1. Once you open the excel workbook, you need to keep the following columns (the rest can be deleted). • Contract Resort • Resort Number • Reservation Date • Number of Nights • Email 1 & 2 • First name & Last Name

Marketing Policies & Procedures

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