Information Technology Policy Manual 2022

Information Technology Department’s PolicyManual July 1, 202 1 – June 30, 202 2 City of Greensboro, NC

This manual has been created to consolidate all of the IT Department’s policies into one cohesive reference. This manual will be reviewed annually and posted to our IT Department website.

T ABLE OF C ONTENTS

DOCUMENT INFORMATION

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ACCEPTABLE USE POLICY PURPOSE ……………………………………………………………………………………………………………………………………. .7 SCOPE …………………………………………………………………………………………………………………………………….……7 ROLES AND RESPONSIBILITIES …………………………………………………………………………………………….……7 POLICY …………………………………………………………………………………………………………………………………….…. 8 SOCIAL MEDIA………………………………………………………………………………………………………………..…………12 ENFORCEMENT ………………………………………………………………………………………………………………………… 13 COMPLIANCE ……………………………………………………………………………………………………………………………. 13 EXCEPTIONS ……………………………………………………………………………………………………………………………. .14 BACK-UP AND RETENTION POLICY PURPOSE………………………………………………………………………………………………………………………………….. .15 SCOPE ……………………………………………………………………………………………………………………………………….. 15 POLICY……………………………………………………………………………………………………………………………………... .15 ROLES AND RESPONSIBILITIES ………………………………………………………………………………………………………... 15 ENFORCEMENT ………………………………………………………………………………………………………………………… 16 COMPLIANCE ………………………………………………………………………………………………………………………..…..16 CELL PHONE POLICY PURPOSE …………………………………………………………………………………………………………………………………… 17 SCOPE ……………………………………………………………………………………………………………………………………….. 17 COMPLIANCE ……………………………………………………………………………………………………………………………. 18 POLICY…………………………………………………………………………………………………………………………………….. ..17 ROLES AND RESPONSIBILITIES ……………………………………………………………………………………………………….. .17 ENFORCEMENT ……………………………………………………………………………………………………………………….. .18 CELL PHONE/PHONE STIPEND REQUEST FORM ……………………………………………………………………. ..19

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