Information Technology Policy Manual 2022

Internet Browsing • Do not access websites that are deemed inappropriate, offensive or harmful. The companies that run inappropriate websites may not have good security controls in place.And by accessing these websites, you risk getting your system infected with Malware andyour information compromised • Do not download copyrighted material like software, music and videos without paying for it. Keep in mind, the City is held liable for any copyrighted material being downloaded using City’s systems and the City may end up paying fines as a result • Do not use the network to store or play music or streaming video from the Internet which isnot related to City business • Do not engage in online fraudulent activities. The City is held liable for the activities you conduct online using its systems. Do not engage in any illegal online activities. Refrain from using City’s systems to sell online products and services like selling products on Craigslist or eBay Email Guidelines • Do not send personal or sensitive information in an email to a third-party. Email sent overthe Internet is not secure • Do not use personal email (e.g., Yahoo or Google) for City business • Do not set rules in Outlook to auto-forward email to outside email accounts • Do not use City of Greensboro email address to sign up for any websites not related to City business Password Guidelines • For your password, create an easy to remember password but difficult for a hacker to guess. Try to use “password phrases” (e.g., IOweYou123$$!! or SeeYou@1230!!!). These are really difficult for a hacker to guess but easy for you to remember. And always make sure your password is at least 14 characters in length. The time it takes for a hacker to crack an 8 character password is 6 hours, while it takes more than 10 years to crack a 14 character password • Be wary of key logger Malware. This is a type of Malware that captures your password when you type it into an online service. One indicator that you may have Malware on your system is that the Anti-Malware software stops working (there is a disabled symbol over the Anti Malware icon on the taskbar). If this happens, please report the issue to the IT Service Desk immediately • Your City password must be different than passwords used for personal accounts • Be sure to never share your password with anyone or write it down • And if you believe that your password may have become compromised, please change it immediately Refer to the User Provisioning Policy for further information about password complexity requirements Instant Messaging • Use IM only for workgroup communications of information that would not cause employees or the City harm if the IM conversations were made public (as government employees, IM

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GSO-ITAUP-002