Information Technology Policy Manual 2022

ONE CONNECT POLICY

PURPOSE

The purpose of this policy is to establish a set of procedures concerning the use of City-issued mobile devices that utilize a cellular connection. This policy establishes guidelines for monitoring and controlling cellular costs, cellular service use, and other administrative issues related to mobile devices.

SCOPE

It has become increasing necessary for certain City of Greensboro staff to have mobile devices with cellular service to allow them internet access in almost any location. This policy will put parameters around only utilizing one city-issued cellular connection to minimize cost to the organization. This policy does not guarantee any position the right to a City-issued mobile device. In keeping with public records requirements, all records related to City-issued mobile devices are considered public record, except in instances where protected by law.

DEFINITIONS

There are no associated definitions applicable for this policy.

POLICY/ROLES AND RESPONSIBILITES

General Policy •

If an employee is out of work more than 30 days, they may be required to turn in their City issued mobile device or have their cellular service suspended until returning to work. This will be at the discretion of the employee’s department head or designee.

One Cellular Connection •

City staff should only have one mobile computing device with cellular service. For example, if staff currently has a laptop with a cellular connection there is no business need to have an IPad or Tablet with a cellular connection; the laptop can be used as the mobile computing device with cellular service. • City staff should only have one device that connects to the internet via Verizon/Sprint/AT&T cellular service; the one device may be used as a mobile hotspot for wireless connection with their additional devices. For example, if staff is assigned a smart phone by the City they can turn it into a mobile hotspot and connect their tablet or laptop via the wireless connection to the internet created by the smart phone.

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