Information Technology Policy Manual 2022

of the City government including the records of third party agency contractors that create or acquire information, records, or data on behalf of a City division/department.

The Cit y of Greensboro’s respective departments will develop and implement best practices that allow it to:

(1) Through the continued creation and implementation of the open data program provide open data and metadata that fosters;

• Transparency and Accountability in local government activities;

Civic/Community Engagement;

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• Confidence in City management and governance of data;

• Ability of third parties to leverage government data through application and service development that may bolster economic development, commerce, investment, and civic engagement;

• Provisioning of prompt, efficient services to residents providing the data behind key City priorities and decisions;

• Enhanced coordination and efficiencies among City Departments and partner organizations;

• Better informed decision making through the aggregation, synthesis, and analysis of Information previously contained in silos.

(2) Departments must also ensure that disseminated data, and all tools used to disseminate it, adhere to all standing City policies and standards, as well as applicable laws. Examples of applicable policies, standards, and laws include;

• Communication standards – all data and tools used to disseminate open data must maintain corporate standards in the use of City logos.

• Best practices – Management of an Open Data Portal shall meet best practices for maintaining data, such as timely and consistent publication.

• Political activity – any open data or open data tool shall not contain any political information or be used for political activities by City employees.

• Internet security policies – The sites will comply with City policies and procedures for information security.

• Conduct – City policies, rules, regulations and standards of conduct apply to employees that engage in open data activities while conducting City business.

• Privacy – Use of open data shall comply with the privacy policy mandated by the City of Greensboro and use all privacy protection laws to protect the employee and citizen privacy and confidential information the City maintains.

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