Connswater Homes Repair Manual

Gas and Carbon Monoxide Servicing and Safety

Gas servicing • We will service your gas heating system every year. • We will check that it is operating efficiently and safely and let you know when we are going to call. • If it is not convenient you can arrange another time to suit you. However, all gas appliances must be serviced each year and it is important we have your co-operation to do this. • If you do not let us into your home, as a last resort, we may have to get a court order to gain entry and carry out this work and we will charge the legal fees and costs to you. • You will be given a safety certificate on completion of the servicing Smell Gas? • If you smell gas phone the 24-hour gas emergency service on 0800 002 001 • Turn off the gas supply at the meter • Open doors and windows for ventilation • Do not use matches or light naked flames • Do not turn any electrical switches, including door entry systems, on or off • Extinguish all naked flames • Do not smoke • Do check gas appliances to see if the gas has been left on unlit or that a pilot is out • Do not leave it to someone else to call the emergency service How to Isolate Your Gas Supply: To turn off your gas supply, you first need to locate the gas isolation valve. In more modern houses, the gas meter and isolation valve are often located outside in a meter box. If not, try looking under the stairs, beneath the kitchen sink or in the garage. To turn off the gas supply, simply turn the handle a quarter turn so the lever is at 90 degrees to the upright gas pipe.

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