HP 2015 Sustainability Report

Introduction

Environment

Society

Integrity

About this report

Improving sustainability and customer value through modular design We use innovative design to extend the life of two of our highest-value product lines, reducing environmental footprint and saving customers money. HP PageWide Web Presses have a modular design that allows customers to build on the base model as their needs evolve. This adaptability helps customers access the functionality they need as business demands change. For HP Indigo digital presses, we offer a reconditioning program through which units sourced from customer trade-in undergo meticulous refurbishing at our own factories. Reconditioned presses provide an economical, high-performance solution for customers—each recon- ditioned product achieves print quality equivalent to a newly manufactured press. Indigo is also committed to extending the versatility of its digital presses with new capabilities via software, a wide range of specialty inks, and print enhancement features so that cus- tomers can get the most value from their investment and may not need to invest in other equipment to perform these special functions. Increasingly, HP derives value from solutions like these that keep products working for customers while supporting our transition toward a circular economy. Product-as-a-service Our product-as-a-service printing solutions provide customers with the up-to-date tech- nology they need, when they need it. This model, a growing area of business for HP, also helps keep products, components, and materials operating at a high level for as long as possible, further supporting the circular economy. Indigo digital presses: Ensuring efficient use of supplies and long-term support for high-value presses are key priorities for our service-based solutions. HP Indigo’s click- charge business model, where consumables used during printing are included in a cost-per-print fee, provides us an incentive to deliver consumables in the most resource efficient way possible, reducing waste and supporting important aspects of the circular economy. Some key innovations include: • Indigo’s RIO system is the culmination of efforts to continuously reduce the amount of oil needed for our presses. Through this system, customers are able to use what was previously considered to be waste oil from the press, reducing waste oil by 20–50% on average. • We work to reduce materials waste related to printing by collecting and refurbishing a majority of used Binary Ink Developers (BIDs) from customers, and offering the Series 3 large ink cartridges which decrease ink-cartridge wastes per print impression by approximately 30% over the previous ink cartridge design.  • Indigo’s Printcare troubleshooting and diagnostics software helps maintain the pro- ductivity of digital presses by optimizing replacement frequency for consumable and spare parts, and helping customers resolve any issues locally, avoiding unnecessary travel by service specialists. 

HP Indigo digital press

55 HP 2015 Sustainability Report

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