HP 2015 Sustainability Report

Introduction

Environment

Society

Integrity

About this report

HP Managed Print Services (MPS) helps clients of all sizes and across industries optimize, manage, and improve their printer fleets and digital workflows by combining hardware, supplies, software, and services. Our experts provide environmental assessments and consulting, tailored to an organization’s printing practices and preferences. Through these services, we help clients reduce costs and enhance security and workflow management while reducing their energy and paper use, waste, and carbon footprint. In 2015, 58% of HP Managed Print Services office print technology that ended its first service life was remarketed for a second customer. Remarketing preparation includes auditing, testing, and security data cleansing. All equipment deemed no longer functional is recycled in a

responsible and legally compliant manner. Benefits to our MPS customers include:

• Reductions in printing-related energy usage up to 40% 33 • Decreases in imaging and printing costs of up to 30% 34 • Reductions in paper waste of 25% or more

MPS also ensures responsible recycling of supplies and responsible return and recycling of hardware. Read more about HP Managed Print Services , including several customer examples. HP Instant Ink , our subscription service, helps ensure that HP customers never run out of this essential supply. With a cartridge return rate that is higher than the average for nonsubscription supplies, HP Instant Ink helps reduce waste and assists our customers to recycle responsibly. The switch to a service-based model provides incentives on both sides that result in economic benefits, including cost savings of up to 50% for customers, while at the same time driving more sustainable outcomes. With more than 1 million subscribers in six countries, 35 HP Instant Ink helps customers remain productive by anticipating their needs. When a printer detects that it is running low on ink, it automatically orders new cartridges for direct delivery. Prepaid envelopes make it easier for customers to return used cartridges for recycling. In addition, through design features such as higher-capacity cartridges and less packaging, we have reduced customers’ cartridge-related materials consumption by 67% per page printed. HP Instant Ink was recently cited as an innovation supporting the shift toward a circular economy in a report from the Ellen MacArthur Foundation and World Economic Forum. The report highlights how HP is pioneering the “IT as a service” model in an industry that faces unique challenges related to component recovery and reverse logistics. HP Instant

Ink is the only “print as a service” model offered to consumers. Read about our service-based personal systems offerings.

56 HP 2015 Sustainability Report

www.hp.com/sustainability