HP 2015 Sustainability Report

Introduction

Environment

Society

Integrity

About this report

25th anniversary of HP Planet Partners

2016 marked the 25th anniversary of the HP Planet Partners program , which enables simple, convenient recycling programs for computer products and HP supplies. Since 1991, the program has used more than 80,000 tonnes of recycled plastic to manufacture new HP ink and toner cartridges. See Materials section for more detail.

Our take-back programs HP offers take-back programs in 73 countries and territories worldwide. To further our ef- forts, we support the development of electronics recycling infrastructure around the globe. The typical age of HP products when returned ranges between three and 10 years, so product condition upon receipt varies greatly. To ensure that items are processed appropriately, we collaborate with a global network of reuse and recycling vendors and commission third-party audits to monitor conformance with our high standards. In collab- oration with our vendors, HP offers hardware reuse, hardware recycling, and HP ink and toner cartridge recycling programs through various channels, including HP Planet Part- ners. HP and its partners follow strict protocols to ensure that 100% of returned products go through data-cleansing processes to ensure customer privacy. We resell refurbished computing and printing products at the end of leasing terms or as part of trade-in agreements. We follow strict processes set out in our hardware reuse standards to protect user data and meet environmental requirements. We recycle returned products unsuitable for reuse. The European Recycling Platform, which we co-founded, provides take-back and recycling services to HP and other companies in Europe. In the United States, consumers can drop off hardware products for recycling at nearly 4,000 Staples and FedEx locations or they can use our Consumer Buyback Program to return IT equipment of any brand in exchange for money or purchase credits if the product has some value. If the equipment has no value, we responsibly recycle it. We also provide recycling services to commercial customers. See a list of recycling options by country . Consumers and commercial customers can return used HP ink and toner cartridges through HP Planet Partners to authorized collection sites, at one of more than 11,500 free drop-off locations around the world. For some products and in selected countries, we offer free pickup and mail-back options . Through our closed loop recycling process, HP ink and toner cartridges are reduced to raw materials, 79% and 76% respectively of which are recycled into new products. These can be used to make new cartridges, as well as other metal and plastic products. More than 80% of HP ink cartridges and 100% of HP toner cartridges contain recycled materials. **** In 2016, we started to recycle toner material collected via our recycling programs in North America and Australia. Through this innovative program, recycled toner will be used as colorant in the manufacture of consumer products and other uses. In 2017, HP will disclose results of this program. HP global take-back programs* Description

Program

Availability

Hardware reuse ** (trade-in, return for cash, leasing return, and donation *** )

Available in 62 countries and territories

Hardware recycling

Available in 64 countries and territories

HP ink and toner cartridge recycling

Available in 62 countries and territories

* Information in this table is as of October 31, 2015. ** Availability of reuse offerings varies by location. *** The relationship is directly between customer and charity. Available in the United States. **** Includes recycled plastic as well as recycled metal content.

62 HP 2015 Sustainability Report

www.hp.com/sustainability