HP 2015 Sustainability Report

Introduction

Environment

Society

Integrity

About this report

In Guangzhou, China, Hewlett-Packard Company worked with Inno Community Devel- opment Organization to carry out Beautiful Big Foot, an annual parent-child camp that fosters communication and understanding between migrant children and their working parents. This camp is part of a greater migrant children project that also provided on-site parenting courses and counseling at two supplier factories, and launched a hotline for parents and children to receive timely psychological or crisis management support. More than 95% of the 850 parents who participated in the program strongly agreed that the activities and discussions helped them better understand how to communicate with and educate their children while balancing a job far away. Young, dispatch, and student workers Suppliers in some countries facing labor shortages have turned to alternative sources including young workers (16- and 17-year olds where legally permitted), contracted dispatch workers, and students. The HP Supplier Code of Conduct and Student and Dis- patch Worker Standard for Supplier Facilities in the People’s Republic of China lay out our expectations and requirements for employing and managing these groups. We monitor student, dispatch, and young worker information through KPI metrics (see Monthly performance tracking ) reported monthly by suppliers in the program. In 2015, all high-risk supplier sites identified as employing student workers were evaluated for student worker management systems, either through a detailed on-site student worker assessment (89% of the sites) or a comprehensive audit (the remaining 11%). Suppliers have resolved 94% of nonconformances found in the assessments related to nighttime and overtime work—with the remaining cases under corrective action in close collabora- tion with our procurement teams. A partnership with the nonprofit Center for Child Rights and Corporate Social Responsi- bility (CCR CSR) helped develop and implement innovative training sessions addressing the challenges faced by young workers, their families, and supplier line management. Line managers play a pivotal role in encouraging and motivating young workers to deliver their best work and grow professionally. Out of 738 managers who underwent the CCR CSR “WeSupport” management training, 90% pledged to change the way they communicate with young workers by rewarding good work and reducing negative or condescending language. In parallel, the program uses popular social media platforms such as WeChat to engage the younger generation in important work/life skills such as conflict resolution, communication, and team building. In 2013, the HP Student and Dispatch Worker Standard for Supplier Facilities in the People’s Republic of China was established as the first such standard in our industry. It is designed to ensure that suppliers meet local regulations requiring that all work be voluntary, in a field that furthers the students’ education, and goes beyond those regula- tions to require less than 20% employment of student workers for HP production. In 2015, Hewlett-Packard Company partnered with the Labour Education and Service Network (LESN) to help two suppliers in Chongqing, China, improve their management systems and protect the rights of student workers. Over the course of a year, the suppliers received training using the Electronic Industry Citizenship Coalition (EICC) best practices toolkit, which Hewlett-Packard Company helped develop, and made significant progress by improving recruitment procedures and providing medical examinations, social insurance, and equal and direct payment for student workers. This training also expanded suppliers’ understanding of the Student and Dispatch Worker Standard. Over the course of five months, the proportion of student workers at one of the supplier’s sites was reduced from 29% to 9%.

Three children of workers participating in Beautiful Big Foot parent-child camp in Guangzhou, China

76 HP 2015 Sustainability Report

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