Amundi - Corporate Social Responsibility Report 2015

Methodology and indicators Table of indicators

Amundi Group

Performance indicators

Unit

2015

2014

Number of Compliance Committees

Number Number

11

11

Number of complaints

2,271

1,743

Ethics and compliance

% of employees trained in anti-corruption procedures (8) % of employees trained in anti-money laundering procedures (9)

% % %

0 0 0

90

0 0

% of employees trained in anti-fraud procedures (8)

Number of complaints - Contesting a trade - Time to execute a trade - Quality of product/service

Number Number Number Number Number Number

32 17

133

Complaints made to Institutional, Sovereign and Corporate Client Services , by type

72 19 39

6 7 2

- Pricing

3

Number of training sessions conducted in the networks

3,368

3,340

Assistance to partner networks*

Staff specialising in networks

FTE

239

215 96.5

Risk management (10)

Percentage of managed portfolios having a risk strategy Business line headcount in Risk Departments Business line headcount in Audit Departments Business line headcount in Compliance Departments

% 98.9

FTE FTE FTE

168.1

155.6

21.5 57.0

18.0 48.8

Headcount in control positions

Percentage of total headcount

%

8

7.4

Dedicated Sponsorship* Amount of contributions

€ 1,165,785 1,020,715

Purchases from sheltered sector companies Subcontracting (expenses for contractors)

€ 175,000

96,706

€ 33,746,817 30,400,836

Responsible purchasing*

Number of “beneficiary units”

Use of sheltered sector companies Percentage of invoices paid on time

9

5.52

% 81

73

* Scope: Amundi SEU (France) (8) This training was not put into the 2015 training plan. (9) This training was postponed to the first half of 2016. (10) Scope: Amundi Asset Management.

AMUNDI — 2015 CORPORATE SOCIAL RESPONSIBILITY REPORT

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