2016-2020_Financial_Plan_Web

Surrey Public Library

PERFORMANCE MEASURES The following table identifies key performance measures that will help the Libraries track progress and monitor towards building a sustainable Surrey.

Budget

Performance Measures (Sustainability Pillar)

Actual 2015

Budget 2015

Division

2016 1 2017

2018

2019

2020

# of visits made to library locations and library website (Socio-Cultural) # of transactions completed using the Library’s materials collection (Socio-Cultural) # of enrolments in Summer Reading Club and other literacy programs (Socio-Cultural)

4.17M

4.20M

4.19M 4.20M 4.22M 4.24M 4.25M

Public Services

5.00M

4.86M

4.90M 4.95M 5.00M 5.05M 5.10M

105,000

112,750

120,000 130,000 142,000 155,000 169,000

# of online access points available on library premises (Economic)

233

233

234

235

236

238

240

Administrative Services

% of new customers signed up on email notification (Environmental)

58%

60.5%

62% 64%

66%

68%

70%

1 Budget figures from 2016 to 2020 have been revised to more accurately reflect current data and trends.

2016-2020 FINANCIAL PLAN

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