SOLOCAL_Registration Document_2017

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CORPORATE SOCIAL RESPONSIBILITY 3.2 Social responsibility

Average employee age and length of service at 31/12

SoLocal Group

2015 40.9 11.00

2016 41.1 11.2

2017 41.8 11.9

Average age

Average length of service

Organisation of working hours at 31/12

SoLocal Group

2015 6.5%

2016 6.3%

2017 7.1%

Portion of part-time employees

The agreement on working hours gives employees of SoLocal Group, if they so wish, and according to the terms and conditions defined in the agreement, the opportunity to benefit from part-time work. Parental leave is one of the reasons for part-time work. Part-time employees are represented in all areas and professions: sales, support, production and information systems.

The increase in the portion of part-time employees is due to the increase in the number of part-time employees compared to the decline in the overall workforce.

Recruitment, turnover and departures

Overall turnover at 31/12

SoLocal Group

2015

2016

2017

Overall turnover

17.7%

16.5%

17.2%

Excluding PSE, VDP and sale of AVAL, the turnover is 14.4%, up 1.6 points compared to 2016.

Turnover at 31/12

PagesJaunes

2015

2016

2017

Turnover of telemarketers

31.2% 20.0%

26.2%

31.8%

Field sales representative turnover

6.7% 8.5%

8.2%

Non-sales staff turnover

6.8%

12.3%

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2017 Registration Document SOLOCAL