SOLOCAL_Registration Document_2017

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CORPORATE SOCIAL RESPONSIBILITY 3.2 Social responsibility

increasing the number of work-study students hired under l indefinite-term or fixed-term contracts: work-study education programmes enable students to gain professional experience and skills while they study. These contracts or agreements meet the needs of managers while giving many young people a chance to discover the many and diverse career opportunities that SoLocal Group offers. SoLocal Group would also like to hire more work-study students when they complete their studies; encouraging exchanges between generations: Under the new l agreement, when a young person arrives in their new team, their direct manager will introduce them to their employee “advisor”, who will show them around the business. This advisor is responsible for presenting the Company to them, to help them better know their position and working environment. The agreement also provides for a mentoring programme that enables experienced management staff to share their knowledge and skills. Through mentoring we recognise the value and experience of older employees, enable the exchange of information between generations, foster our Company culture, and facilitate the integration of young recruits. This agreement clearly demonstrates our determination to reach out to and employ younger generation graduates. For example, we have made a commitment to hire students (student interns, students under work-study and apprenticeship contracts), enabling them to increase their employability while they study. This also enables us to develop stronger relationships with French schools and universities. In 2017, SoLocal Group hosted 86 interns in France, including 50 at PagesJaunes. PagesJaunes favoured hiring work-study students.

Other measures have also been set up: a mid-career interview, to discuss with the employee the l changes underway in job requirements, career prospects with the Group, and the employee’s skills, training requirements and professional situation. These interviews are conducted on a voluntary basis and at the employee’s request to their local Human Resources representative; the Retirement Planning Assessment: intended to help older l workers (age 56 and older) prepare for their retirement, a “Retirement Planning Assessment” is conducted by a specialist company and financed by the Group in France. EFFORTS TO EMPLOY YOUNG PEOPLE Concerning the integration of young people in the work place, the new agreement in favour of employing and maintaining older employees and relating to young people within SoLocal Group in France reinforces the Group’s special attention paid to recruiting young talent to help develop their employability. This relies in particular on an active policy of relations with schools and universities, to welcome trainees (on internships and work-study programs), and thus to increase the awareness of the professions and job opportunities within the Group in France. For young people, the Group in France has therefore committed to: helping young people get into the job market: This involves giving l student interns and work-study students from various academic backgrounds an opportunity to discover a profession and a company. This approach also aims to promote age mix and diversity of courses within teams; Young workers

WORK-STUDY CONTRACTS

SoLocal Group France

2015

2016

2017

Number of hires under work-study contracts

73

72

76

For the third consecutive year, SoLocal Group has been awarded the HappyTrainees label for 2017-2018. Awarded by meilleures-entreprises.com, the HappyTrainees label is a survey conducted each year with several thousand students who evaluate at the end of missions, the reception and support of their respective companies, according to 6 criteria: the work environment, management, pride, motivation, career progression and enjoyment. The Group’s HR strategy and the Employer Brand are once again rewarded for the quality of monitoring and supervision of students (interns and apprentices), more than 80% of whom recommend it. This award implies the excellence of the student internship integration policy within the Group.

In addition, QDQ has signed some 20 agreements with Spanish universities to host student interns.

BUILDING RELATIONSHIPS WITH SCHOOLS AND UNIVERSITIES Launched in 2014, the school partnerships enable the Group in France to pursue its strategy of visibility and developing its notoriety among students and young graduates. This year, to better meet our recruitment challenges, our list of partner and target schools has grown to 17 schools. We have thus integrated EM Lyon, ICN, IDRAC, Paris Dauphine and IGS.

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2017 Registration Document SOLOCAL