SOLOCAL_Registration Document_2017

CORPORATE SOCIAL RESPONSIBILITY 3.3 Environmental responsibility

PRINTED DIRECTORIES 3.3.2

Achieving regulatory compliance under ISO 14001 involved: identifying all regulations that apply to the Group’s industry and l those that apply to its specific objectives; implementing a system for monitoring changes in these l regulations. In terms of operations, this standard has contributed to: identifying, within each process, the activities that are most likely l to have a significant environmental impact; preparing an annual action plan (the Environmental l Management Plan) for deploying actions to reduce the significant environmental impacts of activities, in compliance with applicable regulations. The Environmental Committee monitors indicators annually to check on the progress of these actions. The environmental approach of Printed Directories integrates its suppliers. All have been informed of PagesJaunes’s expectations. To do so, the Sustainable Procurement Charter is attached to new contracts signed. This applies to contracts signed with the paper manufacturer, distributors or shippers. Moreover, PagesJaunes’ paper supplier and printer are ISO 14001 certified. As a result, the carbon footprint of Printed Directories fell by about 74% between 2009 and 2014. The eco-design efforts during this period, as described below, accounted for 34% of this decrease. The rest of the decrease is explained by the decrease in volumes produced and the optimisation of the distribution. Design The Printed Directories department is responsible for the design of the directories. As such, it is involved in the choices made in terms of defining directory formats, layout of information, colorimetry of the page backgrounds, types of paper used, etc. Through the Environmental Management Plan, various actions have been studied and implemented over the years: modifying page size to reduce cutting waste in print shops; l revising the paper weight of the directories: switching from 36g l paper to 34g paper to reduce their weight and thus the tonnes to ship; conducting a study on using thinner packaging film to reduce l consumption; use of 34 gram of paper containing 100% recycled fibres; l suppression of the yellow background of pages for the 2017 l edition of the PagesJaunes directories to greatly reduce the consumption of yellow ink and facilitate recycling. 3.3.2.2 PROCESSES AND INDICATORS

ENVIRONMENTAL MANAGEMENT

3.3.2.1

SYSTEM

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Design

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Raw Materials Selection

Recycling

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Distribution

Production

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The Printed Directories department has implemented the processes necessary for AFNO’s ISO 14001 environmental certification in 2009 and successfully passed the audits through 2016. For 2017, these certification procedures requiring the intervention of AFAQ auditors have been discontinued, however management continues to integrate in its operations actions to reduce the impact of its activity on the environment. We recall here the main points of the overall ISO 14001 certification process implemented for the Printed Directories activity from 2009 to 2016. Efforts to reduce the environmental impact of printed directories are a global approach that is part of the entire life cycle: from document design to end-of-life recycling. Consistent with this approach, PagesJaunes’ Printed Directories department decided to set up an environmental management system to provide a framework for its efforts to mitigate the environmental impact of its business activities. This management system is ISO 14001 certified. This certification covers the entire scope of design, production and distribution of printed directories. This approach has enabled the Printed Directories department to address environmental considerations in all of its processes and makes it possible to measure and reduce the environmental impact of all activities the department oversees, in compliance with applicable laws and regulations.

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2017 Registration Document SOLOCAL