SOLOCAL_Registration Document_2017

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CORPORATE SOCIAL RESPONSIBILITY 3.5 Outlook

the Charter of SNCD (the French National Direct Communication l Association): SoLocal Marketing Services signed SNCD’s Responsible Development Charter, which includes commitments to employees, the environment and society. Among other initiatives, SoLocal Marketing Services uses software to detect changes in a customer’s address to reduce misdelivery.

SoLocal Group is also a member of the Open Internet Project. This initiative brings together more than 400 players from the digital world in Europe who defend the neutrality of the Internet.

SPONSORSHIP MEASURES 3.4.4

The Group structured its sponsorship actions in 2017 around the SoLidaires programme, launched at the beginning of the year. SoLidaires was built with two strong winning formulas: offer its employees the opportunity to combine their desire to l take action and their know-how with the Group’s mission to local economic players; anchor its responsible actions in its know-how: digital business l in social media and with local actors. The SoLidaires program is divided into three parts: Part 1: Financing charity projects supported by SoLocal employees Our employees could become ambassadors of the association(s) of their choice by applying for the allocation of a financial gift. The associations had to operate in France, contribute to the societal revitalization of their territory and facilitate access to digital or have a digital need. Two associations that received a donation: Matelots pour la Vie (Sailors for Life, assisting children in l hospital); STU-DIO (development of an intermediation platform between l waste producers and re-users). Part 2: Supporting associations via skills-based sponsorship Our employees could accomplish a mission of 1 to 2 days in an association requiring a know-how related to our professions (training in social networks, free digital tools, the “agile” method, natural listing, creation of a site, etc.) This “skills-based

sponsorship” was being tested in 2017 on the Boulogne head office scope, in order to fine-tune the process. In total, seven sponsorship days will have been formalised in l 2017. This does not include contact time, exchange with associations, or the personal time that staff will have spent preparing for their assignments. Part 3: Help national causes with our resources: advertizing spaces, relays on our social networks, telephone relations, etc. SoLocal Group has helped support major national or emergency causes: Téléthon: for the 4th year in a row, the Group has given it l significant, 100% digital visibility on its main sites with creations referring to the donation form. More than a hundred telephone contact experts volunteered again to collect pledges; Fondation de France/support for hurricane victims in the l Antilles; Établissement français du sang (French Blood Bank Agency): the l Group has joined #MissingType, an original awareness campaign for World Blood Donor Day; Association SPS (Soins aux professionnels de santé, Care for l vulnerable healthcare professionals): media visibility on 11 December during their symposium at the French Ministry of Health. QDQ, the Group’s Spanish subsidiary, organises food and clothing drives for Caritas and Fondation SEUR and other charitable organisations.

OUTLOOK 3.5

2018 is set to be a pivotal year in terms of the transformation of the SoLocal Group and delivering its policy of societal responsibility. The ambition of the CSR Department is for the new governance to take on board the lessons of the materiality matrix derived from consultation with stakeholders. The challenge facing the Group is to ensure its strategic transformation meets the major expectations of all stakeholders and thus to implement a policy of societal responsibility that is in keeping with the spirit of the EU Directive on Non-Financial Reporting.

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2017 Registration Document SOLOCAL