RAC Cover File & Data Processes for Motor Manufacturers

Every time you send us a cover file, you will receive a confirmation email from us. This email will: • Confirm that we have received a file • Confirm the name of that file and the number of records processed

If we have identified any exceptions within the cover file whilst processing it, the email will look like the example below, detailing the number of records processed, rejected, accepted with quality issues and accepted without problems.

The email will also include an attachment:

The attachment within the email will give full details of which records have been rejected or have data quality issues, and will also explain to you through what to do next.

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