© Certification Application Guidelines

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APPEALS REGARDING AN APPLICATION FOR CERTIFICATION CMSA Appeals Policy

All candidates applying for certification are subject to the following:

1.1. Any candidates applying for certification who considers that they have been adversely affected by a decision of the CMSA in relation to the said application may, within fourteen (14) days of receipt of notice of such decision from the CMSA, apply to the Chief Executive Officer to have such decision reviewed by the CMSA Board. 1.2. Such application shall be in writing and accompanied by all relevant information or grounds upon which the candidate seeks to rely in relation to the review.

1.3. An appeal may only be made on one or more of the following grounds: (a) an error in law; (b) an error in the process of certification; or (c) material not available or considered when the original decision was made.

1.4. The CMSA Board, upon considering all submissions, may: (a) confirm the decision under review; (b) revoke the decision under review.

1.5. The final decision of the CMSA Board is: (a) absolute and not subject to justification, further enquiry nor review. PRIVACY OF YOUR INFORMATION

The CMSA is covered by the National Privacy Principles, established under the Privacy Act 1988 (Act) as well as our existing obligations of confidentiality. The CMSA takes the privacy of individuals applying for certification seriously and seeks to comply with all elements of the National Privacy Principles (NPP) in its conduct. As part of the application process you are required to read and consent to the CMSA Privacy Policy at www.cmsa.org.au When you apply for certification, you consent to the CMSA collecting, maintaining, using and disclosing personal information about you and provided by you or by another person in accordance with our privacy policy on the CMSA website www.cmsa.org.au The CMSA Privacy Policy explains how the Society collects, maintains, uses and discloses your personal information. It also provides some detail regarding your privacy rights along with the CMSA’s general rights, obligations and policy in relation to the personal information maintained on record. As a Certified Case Manager™ you consent to the CMSA providing the public with access to your name, state and certification status (including expiry date) on the CMSA website www.cmsa.org.au. The CMSA will not publish your email and contact number on our website unless you provide consent to do so. It is your responsibility to advise the CMSA if you wish to provide these additional details to the public and notify the CMSA of changes to these contact details as they occur. To add an email address and contact number to the CMSA website you should send a request in writing to certification@cmsa.org.au It is important to note that should your certification expire your name and full details will be removed from the CMSA website. ATTACHMENTS The following attachments have been included for your reference only and includes copies of the forms you may be required to download from the CMSA website and submit to the CMSA within your online application (excluding the Pathways to Certification flowchart).

1. Employment Verification Form 2. Professional Training and Development (PTD) Form A 3. Professional Training and Development (PTD) Form B

4. Referee Form 1 5. Referee Form 2 6. Pathways to Certification

The Case Management Society of Australia & New Zealand (CMSA) National Certification sets the benchmark of excellence in case management. Certified Practising Case Managers™ (CPCM) & Certified Case Managers Non Practising™ (CCMNP) adhere to the CMSA National Standards & National Code of Ethics for Case Management & are recognised for their advanced education, experience, knowledge & skills by their colleagues, consumers & employers.

C E R T I F I E D C A S E M A N A G E R A U S T R A L I A & N E W Z E A L A N D C E R T I F I E D C A S E M A N A G E R A U S T R A L I A & N E W Z E A L A N D

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