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5.4.1 Inclusion criteria Participants in the study are divisible into two groups; remote generalist nurses and other relevant persons. To be included in the study remote generalist nurses had to meet the following inclusion criteria: • Have worked in a remote setting in Australia. • Have cared for a client with a diagnosed mental illness or cared for a client presenting with a mental health issue in a rural and remote setting. • Be 18 years of age or older. • Voluntarily consented to be a participant in the study. To be included in the study participants as a ‘relevant person’ (non-remote generalist nurse) had to meet the following inclusion criteria: • Be a person, either directly or indirectly, with a significant level of knowledge, awareness and experience concerning the delivery of mental healthcare by remote nurses. • Generalist nurse (including Level 1 or Level 2).

• Be 18 years of age or older.

• Voluntarily consented to be a participant in the study. 5.4.2 Sample

Congruent with case study methodology a range of different, yet relevant participants were selected to achieve multiple perspectives of the case. Utilising purposeful sampling, participants were deliberately selected for the information they were likely to provide to answer the research questions. In attempting to provide maximum variation among the data sources (Lincoln & Guba, 1985), participants included remote generalist