S.TRUEMAN PhD THESIS 2016

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the remote nurse’s social world construct, define and understand the problem or issue concerning the mental health patient presentation (Broer et al., 2010). 8.2.14.2 Interessement The second phase is interessement , during which persuasion is undertaken: the controlling actor (remote general nurses) motivates and negotiates with and through the identified actors to obtain their interest and involvement in the network. Interessement is the process by which actors convene around an issue thereby strengthening the controlling actor’s position. In the process dissenting voices, dissenting positions or opinions are rejected or ‘silenced’, often unintentionally. Interessement climaxes when the actors are locked into place. The process of interessement involves the controlling actors seeking to lock the other actors into their assigned roles, in a now predetermined course of action. It is achieved by obtaining the actor’s interest and negotiating the consensual terms of their involvement. In reality, interessement results in the controlling group imposing and stamping their agenda on the other identified actors who were defined through problematisation. This is a critical stage in the notion of obligatory passage points (see Chapter 9, next section). Manoeuvres (Latour & Woolgar, 1979) of interessement are needed in order to ensure the success of the interessement. Technology, physical devices, political force and textual content (Papadopoulos, Radnor & Merali, 2011) are all potential devices of interessement. Textual content necessarily means that only remote nurses, as a group in the social world can inform, respond and organise remote mental healthcare delivery; because they are the dominant and only group (see Chapter 1) with permanency in the health actor arena (see Figure 6.8).

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