Virginia Workers' Compensation Commission: Q2 2018

Correspondence Management

IN VOLUME OUTBOUND MAIL 514,787

$211,616 IN COST $38,791 IN PRE�SORT SAVINGS

TOTAL INCOMING DOCUMENTS 47,346

19,536 Hard Copy Mail 15,321 Faxes 12,489 Returned Mail

2,026,536 207,924 63,053 TOP 5 PRINTED DOCUMENTS 1. Notification of Injury to All Parties 2. WebFile Claimant PIN Notification 3. Notification of Clt Address Change 4. Judicial Order 5. Second Notification of Rights PRODUCTION OUTPUT

Printed Pages Scanned Pages Completed Tasks

VWC Q2 Report, 2018