NEOPOST_REGISTRATION_DOCUMENT_2017

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Management Report

Risk factors

Internal Control system

BOARD OF DIRECTORS Audit Committee

GENERAL MANAGEMENT

First line

Second line

Third line

Operational management

EXTERNAL AUDIT

Accounting Treasury Controlling Taxation

REGULATORS

Finance

Risks management

Insurances

Internal Audit

ISO 14001 ISO 9001

Quality

Legal

Human resources

Internal control

• • • • •

Internal control system is organized around three pillars: the first line of defense is composed of the operational • management which is in charge of communication and application of procedures; the second line is composed of functional departments: • Finance, Quality, Risks management, Internal Control, Legal and Human resources; the third line involves internal audit. • A manual of procedures has been drafted and covers the following topics: budget consolidation and reporting; • investment and assets management; • cash flow; • communication (including financial communication…); • finance and accounting principles; •

legal;

conflict of interests;

anti fraud policy;

code of ethic;

insurance manual;

HR Procedure. • Every new or updated procedure is circulated electronically to the manager of each subsidiary. Each subsidiary arranges internal communication of the procedure and ensures they are implemented and applied by employees. The procedures are permanently available on the Group’s Intranet dedicated to internal control. The consistent involvement of general management in subsidiaries’ operations through monthly reviews also allows for the rapid identification of any anomalies and the efficient and timely implementation of appropriate remedial action plans.

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REGISTRATION DOCUMENT 2017 / NEOPOST