NEOPOST_REGISTRATION_DOCUMENT_2017

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Corporate social responsibility

Social, societal and environmental information

Social, societal and environmental information

Information presented pursuant to the Grenelle II law, 2010-788 of 12 July 2010 and its implementing decree No. 2012-557 of 24 April 2012. The notes and methodologies related to the reporting scope are presented at the end of the chapter.

Preamble

In the midst of a transformation that will optimize the Group’s overall performance, encourage further innovation and expand its range of products, services and solutions, Neopost continued its strategy of developing new activities externally. Since 2016, it has been reorganizing itself into three divisions, and to support this change, in light of its efforts to focus more on digital technologies, numerous training actions have been carried out throughout the Group. At the same time, in the fall of 2017, the Group launched a consultation and cross-functional reflection process with its internal and external stakeholders to build its materiality matrix. In this context, Neopost launched a Code of Ethics among its various subsidiaries, in addition to the four new Group values The Group has been voluntarily and actively engaged in a process to improve Corporate Social Responsibility (CSR) since 2004. Within the Group, the CSR and QHSE department relies on a network of local officers who are present in the various Group companies and works in close collaboration with the Human Resources, Innovation and Technology, Supply Chain, Legal and Financial, and communications departments. Questions concerning the Group’s CSR strategy are presented and handled by the Group’s Executive Committee. In addition, a Group Ethics committee is composed of members of the Legal, CSR and QHSE, and internal control departments. This committee ensures compliance with the Group’s commitments regarding ethical issues. There are also local committees in some countries like in the United States. In 2017, the Group began efforts to develop its materiality analysis with all of its stakeholders combined with CSR risks assesment. In the long term, this will allow it to identify future Managing of the ethical and CSR approach

updated in 2017. Since the Neopost group is relatively decentralized and present in 29 countries, each subsidiary is required to conduct its activities in compliance with the laws, regulations and standards in force as a responsible corporate citizen. Finally, the Group’s CSR approach is based on the following four pillars:

commitment to our employees; • act in a responsible manner; • limit our impact on the environment; • support local communities. •

priority CSR issues in a context of organizational and digital transformation and define quantitative objectives to better measure extra-financial performance. The ultimate goal is to be able to integrate all of these measures into the Group’s global strategy for sustainable development. An initial phase was conducted in 2017 with individual interviews carried out with the various members of the Executive Committee and strategic decision-makers for the Group. The second phase of consultation with employees and external stakeholders will take place in 2018. In addition, some United Nations Sustainable Development Goals (SDGs) have gradually been integrated into the Group’s CSR concerns. In September 2015, the 193 UN Member States unanimously adopted 17 new global “Sustainable Development Goals” aimed at ending extreme poverty, fighting inequality and injustice and protecting the planet by 2030.

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REGISTRATION DOCUMENT 2017 / NEOPOST