NEOPOST_REGISTRATION_DOCUMENT_2017

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Corporate social responsibility

Social, societal and environmental information

The results of the materiality analysis currently being developed are expected to fine-tune the Group’s contributions to the SDGs. Finally, an overview of the CSR approach is also presented on the Group’s new corporate website: https://www.neopost-group.com/ en/corporate-social-responsibility, as is its Code of Ethics presented below. A recognized award-winning CSR approach In 2017, as in previous years, the Neopost group has been distinguished by the most prestigious extra-financial rating agencies, including Vigeo Eiris and Oekom Research AG, whose C+ score gave it “Prime” status. As part of its environmental strategy, since 2009, the Group has been submitting climate change data to the Carbon Disclosure Project (CDP). The CDP is an independent international organization that offers a global system for measuring and publishing environmental information and assesses companies’ strategy, involvement, and results to combat climate change and promote sustainable water management and forestry protection. For several years, the results of this evaluation for the Neopost group have improved steadily. In 2017, the Group achieved an A- “Leadership” rating in recognition of efforts made to manage the risks associated with climate change and reduce its greenhouse gas (GHG) emissions. In addition, Neopost obtained the “Gold” certification awarded by EcoVadis for its Corporate Social Responsibility commitment and performance. EcoVadis is specialized in supplier evaluation Focus on the Group’s Code of Ethics The purpose of this Code of Ethics is to define the ethical standards and key behaviors that the Group wishes to promote internally among its employees and in the context of the dialogue that it has with all of its external stakeholders. It covers the following topics: Human Rights, Employees (health and safety at work, diversity, fairness and respect, employee development, open dialogue, and representative bodies), business Ethics (anti-trust laws and fair competition, corruption and bribery, political engagement, communication), business relationships (customers and partners), Group Assets and Third Parties (protection of the Group’s assets, confidential information and data protection, respect for intellectual property rights), Citizenship and Responsible Engagement (environmental protection and societal commitment). The Group’s Code sets the standard and main principles that are adjusted and rolled out within each subsidiary. To facilitate its internal distribution to various subsidiaries and externally to customers, suppliers, and all Group partners, the Code has been translated into English (US and British versions), Dutch, German, and Italian. It is available on the Group’s new corporate website: https://www.Neopost-group.com/en/corporate-social-responsibility /our-code-of-ethics-and-our-values Act in a responsible and ethical manner

for global supply chains and assesses commitment to sustainable business development. Its rating methodology is based on international standards for sustainable development, such as the Global Reporting Initiative (GRI), the United Nations Global Compact, and ISO 26000. It is based on 21 indicators that are grouped into the following four areas: Environment, Social Policy and Working Conditions, business Ethics, and Responsible Supply Chain. The evaluation of the initiatives deployed by Neopost allowed the Group to obtain an overall rating of 67/100, an increase of 10 points compared to 2015. This rating gives the Group a “Gold” certification and ranks it among the 2% of suppliers recognized by EcoVadis as being the most advanced and most committed to sustainable development, all sectors combined. In 2017, Neopost was also ranked ninth out of 230 companies in the 2017 Gaïa Index, which selects the best French mid-sized listed companies in terms of sustainable development. The Gaïa-Index, a subsidiary of Ethifinance, specialized in the analysis and ESG rating (Environment, Social, Governance) of French and European Intermediate-Sized Enterprises (ISEs) listed on the stock market. Neopost also ranked eighth out of 87 companies with “revenue of over EUR 500 million”. Finally, in 2017, it was once again confirmed that Neopost would be included in the Ethibel EXCELLENCE investment register, an honor granted to investment funds that invest exclusively in shares or bonds listed on that Investment Register and which have achieved an A, B or C rating. Most of these companies are above the industry average in all areas of Corporate Social Responsibility (CSR). In 2017, 88% of the Group’s subsidiaries had distributed it to all of their employees using various distribution methods. 50% of subsidiaries started distributing hard copies to their teams as of September 2017. Others distributed a digital version and 15 entities have already posted it on their local Intranet. The four entities that have not yet shared it with all of their employees have already done so with management and were commited to distribute it to all of their teams by the end of March 2018. 79% have recorded and monitored the distribution to their teams via signed paper or electronic notifications of receipt and it is officially presented to new hires during orientation sessions. Neopost USA and ProShip have put a specific procedure in place. Notifications of receipt are recorded online on their HR platform and electronic signature is systematically requested. As regards employee awareness and communication, meetings and training sessions were organized and some divisions such as EDS offered e-learning sessions to their teams and mandatory exams with questions, while others launched Emailing campaigns or distributed newsletters, such as Neopost Germany. Of the subsidiaries that had issued the Code of Ethics by the end of 2017, at least 49.7% (with a total of 2,822 employees) had offered specific training on the subject.

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REGISTRATION DOCUMENT 2017 / NEOPOST