NEOPOST_REGISTRATION_DOCUMENT_2017

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Corporate social responsibility

Social, societal and environmental information

It is a vital component of dialog in the Group. The results will help Group management to identify and give priority to areas where employees feel that it is possible to increase their level of motivation and commitment to the Company’s objectives. In 2016, Neopost USA’s NeoFit program earned it first prize. NeoFit informs company employees about the programs available in Neopost USA and provides the opportunity to participate in its various health and wellness activities. A whistle-blowing procedure is in place to facilitate confidential reporting of sensitive issues by Neopost USA, Neopost Canada, GMC and Neopost Technologies BV. In addition, a working group at the head office is currently working on defining a Group-level whistleblowing procedure. Review of collective agreements Each entity is responsible for drawing up and signing company-wide agreements that relate to it, in accordance with local legislation in force. As Neopost operates in countries that observe the ILO international conventions (concerning freedom of association and the effective recognition of collective bargaining rights), the majority of the Group’s entities have employee representative bodies. All companies included in the French scope have employee representative bodies in accordance with the legislation in force: employee delegates; union delegates; works councils; and the Health, Safety and Working Conditions committee.

During the 2017 financial year, the Group’s companies entered into 16 collective agreements or amendments (9 in France, 3 in Belgium, 3 in Germany and 1 in Sweden). These Company agreements mainly concern annual negotiations for wages, working time and employee profit-sharing. The number of collective agreements signed by the French companies increased with 9 agreements signed in 2017, compared with 8 in 2016. Moreover, as of 31 January 2018, a total of 93 collective agreements in force within the Group were ratified either in 2017 or in prior years. The majority of the collective agreements concerns France, for which the Group has detailed reporting. In many countries, the definition of a collective agreement is not the same as in France. Among the 93 Group-wide agreements signed and validated as of 31 January 2018, the main subjects are the following: - for 38%, health and safety at work (well-being and stress management in particular); - for 31% of entities, wage policy and benefits, in particular remuneration, retirement savings plan, health insurance, compulsory annual negotiations; - 22% of entities have implemented employee development agreements (training, employability, job management, and skills management); - for 38% of entities, working conditions and working time;

- 19% of entities signed diversity agreements.

Collective agreements

31 January 2018

31 January 2017

Number of collective agreements signed with personal representative bodies during the year (a)

16

17

Number of effective collective agreements in force during the year (b)

93

95

Number of new collective agreements signed during fiscal year 2017. (a) Total number of agreements in force in fiscal year 2017. (b)

Here are some examples of collective agreements signed by Group entities and currently in force: Neopost France (20 agreements in force): did not sign any • new agreements in 2017. Several agreements are already in effect, however, such as: agreement on professional equality between women and men (diversity); two amendments to the employee profit-sharing agreement for the Company’s results in 2016; in 2015, one agreement on health and retirement and benefits, in 2014, one agreement on jobs and skills management and since 2012, one agreement on working time and flexibility at work; Neopost Services (13 agreements in force): 5 collective • agreements signed in 2017 (Generation Contract Agreement, gender equality agreement, health and retirement and benefits agreement of 30 November 2017, telework agreement of 17/02/2017, amendment to the

agreement on profit-sharing). Other examples include: 1 agreement on quality of life at work dated 28/10/2016, 1 agreement on health and retirement and benefits expenses dated 15/12/2015, 1 agreement on on-call duty dated 26/03/2015; Neopost Industrie and Neopost Technologies (18 agreements • in force): 3 agreements signed in 2017: 2017-2018-2019 profit-sharing agreement, Le Lude and Bagneux on-call agreement, and Generation Contract Agreement No. 2. In addition, other existing agreements included: second agreement on teleworking, second amendment to the agreement on employee profit-sharing Neopost group diversity charter in France, Disabled Workers charter, generation contract, gender equality agreement no. 2 (02/04/2015);

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REGISTRATION DOCUMENT 2017 / NEOPOST