NEOPOST_REGISTRATION_DOCUMENT_2017

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Corporate social responsibility

Social, societal and environmental information

Concerning the end-of-life of consumables, Neopost implemented its collection program based on the principle of returning used consumables using a return envelope to optimize the existing local processes and extend those practices within each Group company to meet the requirements of directive 2012/29/EC. In 2017, the rate of collection of Neopost consumables was 41%.

Waste recycling

90.4% Of industrial waste valorized

Cartridges end of life

Waste generated by the marketing of products and consumables includes waste from their packaging and transportation. In 2017, this volume decreased 28.7% due to a lower number of equipment placed on the market this year.

41% Of cartridges sold by Neo- post in 2017 were collected

Waste generated by marketing of products and consumables

Unit

31 January 2018

31 January 2017

Packaging material marketed by Neopost (a)

Tonnes

380

533

Consumable waste collected (b) 49.0 The data relate to all packaging materials used in packing the products manufactured and distributed by the Group. They do not include (a) packaging materials used for non-Group products that may be sold locally by Neopost distribution companies. These data were updated for 2017 based on the more precise calculation methodology used in 2016. The data relate to all Neopost companies having set up a process of collection and treatment of consumables sold by the Group. (b) Tonnes 44.0

In 2017, the Group participated to a study on the re-use of professionnal WEEE for export, managed by ADEME (Agency for the Environment and Energy Management), in which the specificity and originality of its remanufacturing approach was highlighted. In 2017, the volume of waste electrical and electronic equipment decreased of 4.6% compared with 2016. This year, the Group collected 57,092 units of used equipment

worldwide, representing approximately 1,104 tonnes of used equipment that gave a second life to 47,781 new products. Used equipment not routed into this process, residual production waste (including from remanufacturing), as well as IT waste generated at each site constitute the share of waste electrical and electronic equipment (WEEE) reported by the Group. At the same time, the WEEE recovery rate fell by two

points.

End-of-life waste from products marketed

Unit

31 January 2018

31 January 2017

Electrical and electronic equipment waste

Tonnes

943

989

% of waste recovered (a)

%

73%

75%

Material recovery and energy recovery (a)

Notes regarding methodology and the CSR reporting scope

CSR reporting scope The information presented below concerns the consolidated companies of the Neopost group as at 31 January 2018 included in the CSR reporting scope. The reporting scope was established pursuant to articles L.233-1 and L.233-3 of the French commercial code and covers all the Group’s activities in accordance with the rules defined below. The reporting scope includes all companies under the Group’s operational control prior to 31 January of the reporting year and meeting one of the following two conditions:

all companies with activities related to the supply chain • (manufacturing, assembly, customization, purchases and logistics); all companies exercising R&D, retail or finance activities, • and having employees comprising over 0.3% of the Group’s headcount, i.e. 20 employees (with the exception of the consolidated reporting scopes for Human Inference, GMC Software Technology, Neopost Norge, Neopost Distribution Germany, Neopost Australia and Neopost USA).

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REGISTRATION DOCUMENT 2017 / NEOPOST