First Financial Bank Personal Online Banking eGuide

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Table of Contents Getting Started

New User Enrollment....................................................................................................6 Logging In.......................................................................................................................8 Logging Off.............................................................................................................................. 8 Resetting A Forgotten Password.................................................................................9 Home Page Home Page Overview..................................................................................................11 Account Summary Overview............................................................................................... 13 Account Details Overview...........................................................................................14 Quick Transfer.............................................................................................................16 Account Grouping.......................................................................................................17 Editing a Group Name......................................................................................................... 18 Deleting a Group.................................................................................................................. 18 Security Protecting Your Information......................................................................................19 General Guidelines............................................................................................................... 19 Login ID and Password........................................................................................................ 19 Fraud Prevention.................................................................................................................. 19 Security Preferences...................................................................................................20 Change Password................................................................................................................. 20 Change Login ID................................................................................................................... 21 Challenge Code..................................................................................................................... 21 Secure Delivery..................................................................................................................... 22 Mobile Security Preferences......................................................................................23 Enabling Touch ID or Fingerprint Login............................................................................. 23 Enabling Passcode Authentication..................................................................................... 25 Disabling Passcode Authentication, Touch ID or Fingerprint Login............................... 26 Alerts Overview............................................................................................................27 Date Alerts............................................................................................................................. 28 Account Alerts....................................................................................................................... 29 History Alerts........................................................................................................................ 30 Online Transaction Alerts.................................................................................................... 31 Security Alerts Overview.............................................................................................32 Edit Delivery Preferences.................................................................................................... 32 Secure Message Overview. ........................................................................................33 Sending a Secure Message.........................................................................................34 Transaction Types Moving Money Overview............................................................................................35