Fall 2019 Recreation Guide

Recreation Surrey

NEW ONLINE REGISTRATION SYSTEM COMING This fall, we’ll be switching to a new online registration system that will do everything the current system does and more! Features include easier navigation, automatic notifications, early sign-up in advance for all drop-in classes, and the ability to use gift cards for recreation - all from your home computer or mobile device.

Register

3 WAYS TO

DROP-in ADmiSSiOnS & PASSeS Our variety of admissions and passes offer great value and access to all drop-in activities valid at any of our recreation facilities including: pools, arenas, gyms and fitness centres.

Go Online

surrey.ca/register

Recreation Pass unlimited Visits Annual or monthly Type Term Child/Youth 2–18yrs Student* Adult 19–59yrs Senior 60–69yrs

Family ‡

70yrs+

By Phone

604-501-5100

1year

$267.25 $400.75 $534.25

$400.75° $133.75° $1068.50

Recreation Pass

1month 36.50 54.75 73.00

54.75

18.25 146.00

At any Surrey Parks, Recreation & Culture facility

In Person

Admissions Single or multi-Visit Type Term Child/Youth 2–18yrs Student*

Adult 19–59yrs

Senior

Family ‡

60–69yrs

70yrs+

Drop-in Value Rates« Swipe Pass

$ 5.50

$ 7.25

$ 5.50

$ 2.00

$ 3.75^

1 visit

$ 3.75

Leisure Access Program The City of Surrey encourages all City residents to participate fully in leisure services and activities. The Leisure Access Program provides an opportunity for City residents in financial need to participate in Parks, Recreation and Culture activities at a very low cost. To qualify for the program applicants must be City of Surrey residents and must meet income limits. For more information or to receive a Leisure Access Application Form, please contact any Surrey Parks, Recreation and Culture facility or call 604-501-5100. administering recreation and culture programs. The City of Surrey is collecting this information under s.26 (c) of the Freedom of Information and Protection of Privacy Act. For questions regarding the collection of personal information, please contact Business Operations Manager, 13450 104 Avenue, Surrey, BC, Canada V3T 1V8, 604-598-5775. PROGRAM WITHDRAWAL FEES: If you withdraw from a registered program within seven days of the program starting you will now be charged withdrawal fees based on the value of the program. Go to surrey.ca/recreation, then select Admissions and Passes for more details. PRIVACY POLICY: Personal information is collected for the purposes of Funds transfer if registering in person at a recreation facility. IMPORTANT NOTICE: In order for us to switch systems, there will be NO PROGRAM REGISTRATION OR MEMBERSHIP PURCHASES AVAILABLE from November 14-18, 2019. All facilities will remain open. NEED HELP? Call 604-501-5100 during the hours listed above and we’ll be happy to assist you. To Register ONLINE Until November 14 you’ll register online for programs as you do now, using your Client ID and Family PIN number. Don’t have a Client ID and Family PIN number? Call 604-501-5100 Monday to Thursday from 8:30am-5:30pm or Fridays from 8:30am-4:30pm and speak to a Customer Service representative. Beginning on November 19, to register for courses online you’ll need to: Create a MySurrey account if you don’t have one now. • When prompted, enter your name, email address, phone number and create a password. • A verification link will be sent to the email address you provided. • Open your email and click on the verification link to confirm. • Follow the prompts to enter account details. If you already have a MySurrey account: • Sign in using your email and password and follow the prompts to enter account details. Have your credit card information ready. We accept Visa, Mastercard and American Express. We also accept cash, debit card and Electronic

1.90

2.75

3.65

2.75

1.00

1.90^

1 visit

10 visits 34.00

49.50 88.00

65.50

49.50 88.00

18.00 32.00

N/A N/A

60.00

116.00

20 visits

* Rates only apply for accredited post-secondary institutions and require proof of student ID. ° Includes a complimentary Seniors Services Membership. ‡ Includes a maximum of two adults and unlimited dependent children 18 years or younger. ^ Per family member (minimum one parent/guardian and one dependent child 18 years or younger). « Offered at some facilities during non-prime times. If a facility offers value rates it will be indicated on the drop-in schedule for that facility. Payment Options Surrey offers monthly payment options for the annual Recreation Pass. Make payments using automatic debit or credit card. Skip the lineup and buy your annual, monthly or swipe passes online.

Recreation PASSCARD The recreation passcard is mandatory at some facilities and is free of charge. Visit surrey.ca/recreation for details.

DON’T MISS OUT... CREATE AN ACCOUNT!

You don’t need to wait until November 19 to create your MySurrey account. Visit surrey.ca/onlineservices today!

5 604-501-5100  SURREY.CA/RECREATION  FALL 2019